Search results
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Hospital Universitari Vall d'Hebron: gestión de la COVID-19 (abreviado)
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, Miguel; Esquerdo, Mariona; Arnal, LaiaCase P-1192Innovation and Change, Service and Operations ManagementEl caso describe los cambios que se produjeron en el Hospital Universitari Vall d'Hebron, el mayor hospital terciario en Barcelona, durante la pandemia de la COVID-19, cuando tuvo que transformarse en un hospital de enfermedades infeccionas dedicado al coronavirus en un tiempo récord, manteniendo el mismo personal. El director gerente del centro reflexiona sobre la preparación para la pandemia, la llegada de los primeros pacientes COVID, el escal...Starting at €8.20
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Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C) (Spanish Version)
Garvin, David A.; March, ArtemisCase HBS-606S18Service and Operations ManagementEn el caso anterior, Copeland tuvo que elegir entre dos planos de las instalaciones alternativas para la organización de su planta de Sidney. Ahora debe obtener la aprobación fuerza de trabajo por un cambio en el "bumping" reglas antes de proceder con el cambio. La administración debe decidir cómo proceder - para continuar con la reorganización, retrasar el movimiento de equipo y personal, o abandonar el proyecto por completo.Starting at €5.74
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Revenue Management Forensics in Adriatic Wings
Egaña, Javier; Markakis, MihalisCase OIT-8-EService and Operations ManagementThe new Director of Pricing and Revenue Management of a company that rents sailboats in Croatia needs to evaluate the effectiveness of their proprietary algorithm for pricing and capacity allocation. The issue is that the algorithm is, practically, a "black box" to her, i.e., she can observe and analyze its outcomes, but she does not have meaningful access to its inner workings. Consequently, she asks her analysts to put together figures and stat...Starting at €8.20
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COVID-19 Management at Vall d'Hebron University Hospital (Abridged)
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, Miguel; Esquerdo, Mariona; Arnal, LaiaCase P-1192-EInnovation and Change, Service and Operations ManagementThe case describes the changes that occurred at the Vall d'Hebron University Hospital, the largest tertiary hospital in Barcelona, during the beginning of the COVID-19 pandemic, when it had to be transformed into an infectious disease hospital dedicated to the coronavirus in record time and with the same staff as before. The manager of the center reflected on the preparation for the pandemic, the arrival of the first COVID patients, the scaling u...Starting at €8.20
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Hospital Universitari Vall d'Hebron: gestión de la COVID-19
Ribera, Jaume; Markakis, Mihalis; Zhu, Weiming; Cebrián, MiguelCase P-1188Innovation and Change, Service and Operations ManagementEl caso describe los cambios que se produjeron en el Hospital Universitari Vall d'Hebron, el mayor hospital terciario en Barcelona, durante la pandemia de la COVID-19, cuando tuvo que transformarse en un hospital de enfermedades infeccionas dedicado al coronavirus en un tiempo récord, manteniendo el mismo personal. El director gerente del centro reflexiona sobre la preparación para la pandemia, la llegada de los primeros pacientes COVID, el escal...Starting at €8.20
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Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (A) (Spanish Version)
Garvin, David A.; March, ArtemisCase HBS-606S15Service and Operations ManagementDescribe la evolución de la estrategia de producción de una empresa durante un período de ocho años. Copeland había seguido una estrategia de construcción de plantas Autosoportados enfocadas dedicadas a los procesos individuales o líneas de productos, y luego mover los productos desde la planta de su casa en Sidney, Ohio, para la nueva instalación. Sidney queda ahora con una mezcla de productos y procesos no relacionados, y la administración debe...Starting at €8.20
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Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (B) (Spanish Version)
Garvin, David A.; March, ArtemisCase HBS-606S17Service and Operations ManagementEn el caso (A), Copeland tenía que elegir entre centrarse su planta de Sidney por línea de producto o por el proceso de fabricación. Ahora que se ha tomado esa decisión, una distribución de la planta se debe seleccionar entre dos alternativas.Starting at €5.74
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The Views of Deming, Juran, and Crosby (Spanish version)
Garvin, David A.; March, ArtemisCase HBS-606S33Service and Operations ManagementDescribes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero defects programs and to show them that there is more than one way to improve quality.Starting at €8.20
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Born in the U.S.A... and Priced by Ticketmaster: Bruce Springsteen and The E-Street Band 2023 Tour
Markakis, Mihalis; Sabrià, FedeCase OIT-6-EService and Operations ManagementBruce Springsteen and his E-Street Band were preparing for their long-awaited 2023 Tour in the US and Europe, when tickets for the concerts went on sale in the summer of 2022 through Ticketmaster. As demand for tickets was expected to exceed supply, the artist and his manager decided to allocate part of these tickets to Ticketmaster's Official Platinum Seats program, which meant that they would be priced dynamically, similarly to the standard pra...Starting at €8.20
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Athena Luxury Purses
Sabrià, Fede; Markakis, Mihalis; Sáez de Tejada Cuenca, AnnaCase OIT-5-EService and Operations ManagementAthena Luxury Purses needs a 12-month production plan to meet its monthly forecasted demand. We will work to create one based on what we know of the company's current production capacity, plus the cost of different capacity changes (such as hiring or firing employees, or overtime work) and the price and cost of the purses made.Starting at €8.20