Search results
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Pret A Manger
Frei, Frances X.; Goldberg, RIck; van Sice, StephanieCase HBS-612033-EService and Operations ManagementPret A Manger, a London-based chain of sandwich shops, was known for its fast, genuine service and pre-packaged sandwiches prepared on-site daily. Instructed by its board to grow at 15 percent per year, Pret considered opening "twin" shops in locations too small to contain kitchens; these shops would receive sandwich deliveries throughout the day from a nearby "parent" shop. Would Pret's employees and customers accept twin shops or view them as c...Starting at €8.20
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Pitney Bowes: Employer Health Strategy
Porter, Michael E.; Baron, Jennifer F.Case HBS-709458-EService and Operations ManagementPitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades, Pitney Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes towards health benefits, and a rapidly changing policy environment. By 2008, the firm was widely regarded as an innovator in employee health, having dedicated substantial time and r...Starting at €8.20
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Commonwealth Care Alliance: Elderly and Disabled Care, Teaching Note
Porter, Michael E.; Baron, Jennifer F.Teaching Note HBS-709467-EService and Operations ManagementTeaching Note for [708502].Starting at €0.00
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Ledina Lushko: Navigating Health Care Delivery
Jain, Sachin H; Porter, Michael E.; Akrouh, Fatima; Daly, Carolyn A.Case HBS-710459-EService and Operations ManagementLedina Lushko was diagnosed with Adrenal Cortical Carcinoma in 2008 and sought care at a highly regarded medical institution in the United States. This case lays out her journey through the health care system in detail and all of the effort involved in finding appropriate care. It is meant not to illustrate good or bad care, but to reflect on the nature of the current health care delivery system and serve as a starting point for discussion.Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services
Neha Mittal; Roman Szewczuk; Subodha KumarCase IVEY-9B19D002-EService and Operations ManagementTucker Company Worldwide Inc. (TCW), located in Haddonfield, New Jersey, specialized in providing supply chain logistics solutions to companies in the energy, pharmaceuticals, and food sectors; and to government organizations. On Friday, June 1, 2018, TCW’s president and chief operating officer received a bidding solicitation from a refinery in Reading, Pennsylvania. He tasked his most responsible carrier sales manager with responding to the bid....Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services - Teaching Note
Neha Mittal; Roman Szewczuk; Subodha KumarTeaching Note IVEY-8B19D002-EService and Operations ManagementTeaching note for product 9B19D002.Starting at €0.00
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Texas Children's Hospital: Congenital Heart Disease Care
Porter, Michael E.; Bachmann, Justin M.; Landman, Zachary C.Case HBS-714507-EService and Operations ManagementIn 2014, Dr. Charles D. Fraser Jr., Surgeon-in-Chief of Texas Children's Hospital in Houston, was contemplating the future direction of the congenital heart disease program. The nation's largest pediatric hospital, Texas Children's was ranked by U.S. News & World Report as #4 in the nation in 2012-2013. It was ranked #3 in pediatric heart care and heart surgery, following Boston Children's and Children's Hospital of Philadelphia (CHOP). Texas Chi...Starting at €8.20
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West German Headache Center: Integrated Migraine Center, Teaching Note
Porter, Michael E.; Guth, Clemens; Dannemiller, ElisaTeaching Note HBS-707560-EService and Operations ManagementTeaching note to 707-559.Starting at €0.00
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Commonwealth Care Alliance: Elderly and Disabled Care
Porter, Michael E.; Baron, Jennifer F.Case HBS-708502-EService and Operations ManagementIndividuals enrolled in both Medicare and Medicaid, known as dual eligibles, are among the highest-cost beneficiaries in the US. Commonwealth Care Alliance, a small nonprofit insurer and care delivery system in Massachusetts, operated under a public demonstration program designed to provide comprehensive coverage and care for the elderly dual eligible population. Led by Dr. Robert Master, Commonwealth Care Alliance worked with its contracted prov...Starting at €8.20
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Brigham and Women's Hospital: Shapiro Cardiovascular Center, Teaching Note
Huckman, Robert S.; Porter, Michael E.Teaching Note HBS-610030-EService and Operations ManagementTeaching Note for 608-175.Starting at €0.00