Search results
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Kaizen in Translation: Suggestion Systems Across Cultures
Weiss, Elliott N.; Stevenson, DonaldTechnical Note DARDEN-OM-1544-EService and Operations ManagementThough the world has recently been described as "flat," we contend that it is also "lumpy." Some managerial practices may be universal (i.e., applicable across all cultures), while others may have to be customized for location. In this technical note, we discuss the application of kaizen principles across cultures. When managers analyze kaizen with cultural values in mind, they may find the key to its practical success, and where relevant values ...Starting at €8.20
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Lean as a Universal Model of Excellence: It Is Not Just a Manufacturing Tool!
Weiss, Elliott N.; Stevenson, Donald; English, AustinTechnical Note DARDEN-OM-1562-EService and Operations ManagementThis is a technical note that describes the history of Lean and explains why it is not just a manufacturing tool. It is used in Darden’s "Management of Service Operations" course elective.Starting at €8.20
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Defining Problems and Opportunities in New Product Development (Part 1)
Hutchison-Krupat, Jeremy; Chao, Raul O.; Stevenson, DonaldTechnical Note DARDEN-OM-1579-EService and Operations ManagementDeveloping new products and services is an iterative process that involves (1) identifying a problem or opportunity that needs to be addressed, (2) generating concepts or solutions that address the problem, and (3) conducting experiments and tests to learn about the success or failure of those concepts. This note describes the first of these activities.Starting at €8.20
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Taste of Frankenmuth: A Town in Michigan Thinks About Word-of-Mouth Referral (Spanish Version)
Hallowell, Roger; Hansen, AbbyCase HBS-810S14Service and Operations ManagementUna ciudad, "pequeña Baviera de Michigan," referencia discute boca-a-boca. Permite a los estudiantes para calcular el valor de la palabra de boca en boca y entender cómo aumentarlo.Starting at €8.20
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AIC Netbooks: Optimizing Product Assembly (Spanish Version)
Wheelwright, Steven C.; Yong, SunruCase HBS-412S08Service and Operations ManagementSistemas AIC, que se encuentra en Taichung, Taiwán, es un fabricante de placas de circuito impreso, sobre todo para las placas base y tarjetas de vídeo para ordenadores personales. La firma se considera un fabricante de diseños originales (ODM) y toma un papel activo en la innovación y el diseño de cada nueva generación de componentes. Al hacer de la casa de diseño y desarrollo, la compañía ha sido capaz de fomentar las relaciones exclusiva, a la...Starting at €8.20
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Bergerac Systems: The Challenge of Backward Integration, Teaching Note
Garvin, David A.; Yong, SunruTeaching Note HBS-4382-EService and Operations ManagementTeaching Note for Product # 4381Starting at €0.00
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AIC Netbooks: Optimizing Product Assembly
Wheelwright, Steven C.; Yong, SunruCase HBS-4245-EService and Operations ManagementAIC Systems, located in Taichung, Taiwan, is a manufacturer of printed circuit boards, primarily for motherboards and video cards for personal computers. The firm is considered an original design manufacturer (ODM) and takes an active role in innovating and designing each new generation of components. By doing in-house design and development, the company has been able to foster exclusive, long-term relationships with its customers. The firm decid...Starting at €8.20
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Bergerac Systems: The Challenge of Backward Integration
Garvin, David A.; Yong, SunruCase HBS-4381-EService and Operations ManagementBergerac Systems is a small, rapidly growing manufacturer of diagnostic instruments used in veterinary practices. The company introduced the OmniVue chemistry analyzer, which enables veterinarians to run a wide range of blood and blood chemistry tests on their animal patients in the office instead of sending them to outside laboratories. OmniVue is easy to operate and produces highly reliable results using a proprietary cartridge for holding the ...Starting at €8.20
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AIC Netbooks: Optimizing Product Assembly, Teaching Note
Wheelwright, Steven C.; Yong, SunruTeaching Note HBS-4246-EService and Operations ManagementTeaching Note for 4245.Starting at €0.00