Search results
- Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Teaching Note
Constructors & Co. Chicago USA (B) - Nota del instructor
Collection: IESE (España)Ref.: SMT-69Published: Jul 30, 2010Format: PDFPages: 8Language: Spanish - Case
Constructors & Co. Chicago USA (C)
Collection: IESE (España)Ref.: SM-1546Published: Jul 30, 2010Format: PDFPages: 20Language: Spanish - Article
Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0807LPublished: Jul 1, 2008Reviewed: Jan 17, 2007Format: PDFPages: 11Language: Spanish - Case
Netflix: Designing the Netflix Prize (A) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-615S16Published: Aug 14, 2014Format: PDFPages: 16Language: Spanish - Case
Coopers & Lybrand in Hungary (B) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-620S03Published: Jun 12, 1992Reviewed: Jan 27, 1994Format: PDFPages: 1Language: Spanish - Case
Nivea (B) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-615S08Published: Jan 31, 2014Format: PDFPages: 3Language: Spanish - Case
Booz.Allen & Hamilton: Vision 2000 (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-302S07Published: Oct 20, 1995Reviewed: Mar 25, 1996Format: PDFPages: 21Language: Spanish - Article
Putting the Service-Profit Chain to Work (HBR Classic)
Collection: HBSP (USA)Ref.: HBS-R0807L-EPublished: Jul 1, 2008Format: PDFPages: 14Language: English