Search results
- Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Case
IZAR
Collection: IESE (España)Ref.: P-1056Published: Feb 10, 2003Format: PDFPages: 22Language: Spanish - Case
Barcelona Air Control Center (ACC)
Collection: IESE (España)Ref.: P-1052-EPublished: Jan 20, 2003Format: PDFPages: 11Language: English - Technical Note
Inventory Management - Safety Stock
Collection: IESE (España)Ref.: PN-428-EPublished: Dec 20, 2002Format: PDFPages: 16Language: English - Technical Note
Input/Output Curves
Collection: IESE (España)Ref.: PN-424-EPublished: Nov 6, 2002Format: PDFPages: 13Language: English - Article
Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-R0807LPublished: Jul 1, 2008Reviewed: Jan 17, 2007Format: PDFPages: 11Language: Spanish - Case
Netflix: Designing the Netflix Prize (A) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-615S16Published: Aug 14, 2014Format: PDFPages: 16Language: Spanish - Case
Coopers & Lybrand in Hungary (B) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-620S03Published: Jun 12, 1992Reviewed: Jan 27, 1994Format: PDFPages: 1Language: Spanish - Case
Nivea (B) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-615S08Published: Jan 31, 2014Format: PDFPages: 3Language: Spanish