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Artiem: Fresh People Hotels
Collection: San Telmo (España)Ref.: IIST-PI-176Published: Apr 26, 2017Format: pdfPages: 22Language: Spanish - Case
Melià Hotels International. El proyecto de Calviá Beach
Collection: San Telmo (España)Ref.: IIST-PI-175Published: Apr 21, 2017Format: pdfPages: 35Language: Spanish - Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A) (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-616S01Published: Oct 25, 1993Reviewed: Jul 3, 1997Format: pdfPages: 25Language: Spanish - Teaching Note
Melià Hotels International. El proyecto de Calviá Beach. Nota del Instructor
Collection: San Telmo (España)Ref.: IIST-PITN-175Published: Apr 21, 2017Format: pdfPages: 18Language: Spanish