Search results
- Article
A Service Model for Cultural Excellence
Collection: IESE (España)Ref.: ART-2080-EPublished: Mar 15, 2012Format: pdfPages: 7Language: English - Technical Note
Action Variables (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: PN-411-PBPublished: Sep 1, 2000Reviewed: Nov 1, 2000Format: pdfPages: 63Language: Portuguese Brasil - Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A) (Spanish Version)
Collection: HBSP (USA)Ref.: HBS-616S01Published: Oct 25, 1993Reviewed: Jul 3, 1997Format: pdfPages: 25Language: Spanish - Article
Un modelo de servicio para la excelencia cultural
Collection: IESE (España)Ref.: ART-2080Published: Mar 15, 2012Format: pdfPages: 8Language: Spanish - Technical Note
The Service Activity Sequence (SAS) (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: PN-481-PBPublished: Nov 20, 2011Format: pdfPages: 15Language: Portuguese Brasil - Case
The Neonatal Service of the Hospital 12 de Octubre in Madrid (Portuguese Version, Brazil)
Collection: IESE (España)Ref.: P-1124-PBPublished: Jan 21, 2013Reviewed: Feb 18, 2013Format: pdfPages: 17Language: Portuguese Brasil