Search results
-
Process Control at Polaroid (A) (Spanish version)
Wheelwright, Steven C.; Bowen, H. Kent; Elliott, BrianCase HBS-606S22Service and Operations ManagementDescribes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan.Starting at €8.20
-
New Balance Athletic Shoe, Inc. (Abridged)
Bowen, H. Kent; Huckman, Robert S.; Knoop, Carin-Isabel; Preble, MatthewCase HBS-613006-EService and Operations ManagementConsiders whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok-a transaction that would join the second- and third-largest companies in the industry. Highlights the unique aspects of New Balance's strategy-focusing on fit and performance by offering long-lived shoes in a wide variety of widths and eschewing celebrity endorsement of its products-and discuss...Starting at €8.20
-
Project Management Manual (Spanish version)
Bowen, H. KentCase HBS-603S11Service and Operations Management1) define and organize the project, 2) plan the project, and 3) track and manage the project. 12 processes are described in detail.Starting at €8.20
-
Ophthalmic Consultants of Boston and Dr. Bradford J. Shingleton (2004)
Bowen, H. Kent; Pancotto, MarceloCase HBS-608151-EService and Operations ManagementDr. Bradford Shingleton has developed some of the highest quality eye surgery techniques in the industry. He involves his nurses and technicians in creating a surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with his staff and patients, and how the provider team focuses on patient care. A key measure of productivity for the surgery center is the time required in the operating room. Shingleton...Starting at €8.20
-
Los estilos de aprender
Sánchez, L.; Munoz-Seca, BeatrizTechnical Note PN-416Service and Operations ManagementPara generar conocimiento es conveniente analizar con mayor profundidad cómo el individuo aprende. Para lograrlo se necesita un esquema conceptual que no explique únicamente el proceso de aprendizaje, sino que también ayude a entender si existen diferencias entre los individuos en su manera de aprender. Los estilos de enseñar nos proporcionan un esquema conceptual idóneo para entender la individualidad del proceso de generación de conocimiento. E...Starting at €8.20
-
Los estilos de educar: el portafolio de dimensiones educativas y sus variables de acción
Sánchez, L.; Munoz-Seca, BeatrizTechnical Note PN-417Service and Operations ManagementLos estilos de enseñar y aprender nos proporcionan un esquema conceptual idóneo para entender la individualidad del proceso de generación de conocimiento. El objetivo principal es generar un esquema conceptual que ayude al gestor a potenciar el desarrollo del aprendizaje en su entorno. El gestor se convierte en un educador, y para ello necesita entender las variables de acción que están a su alcance para provocar la generación de conocimiento en ...Starting at €8.20
-
Tecnología aplicada a la enseñanza
Sánchez, L.; Munoz-Seca, BeatrizTechnical Note PN-418Service and Operations ManagementEste documento contiene una visión general de la tecnología aplicada a la enseñanza y una clasificación de las tecnologías detallando sus aplicaciones. Además, presenta una revisión de algunos ejemplos de software y recursos que ofrecen ciertas tecnologías habitualmente más empleadas en la educación. El objetivo de esta revisión de tecnologías es la identificación de las aplicaciones útiles de las diversas herramientas de la tecnología, para cada...Starting at €8.20
-
El e-Learning
Sánchez, L.; Munoz-Seca, BeatrizTechnical Note PN-415Service and Operations ManagementEl e-learning se está convirtiendo en un canal más para generar aprendizaje, tanto en el mundo educacional como en el empresarial. Aunque algunos autores consideran que su diseño debe tener en cuenta las características individuales del estilo de aprender del individuo, la mayoría de los programas de e-learning están desarrollados sin considerarlas. Este puede ser uno de los grandes orígenes de sus fracasos. La tecnología facilita un proceso, per...Starting at €8.20
-
Southwest Airlines in Baltimore (Spanish version)
Oliva, Rogelio; Gittell, Jody Hoffer; Lane, DavidCase HBS-603S17Service and Operations ManagementThe number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion of service quality and difficulties in achieving fast plane turnarounds--one of the key elements of Southwest's low-cost strategy. This case presents comparative data to illuminate...Starting at €8.20
-
New Balance Athletic Shoe, Inc. (Spanish version)
Bowen, H. Kent; Huckman, Robert S.; Knoop, Carin-IsabelCase HBS-609S04Service and Operations ManagementConsiders whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok--a transaction that would join the second- and third-largest companies in the industry. Highlights the unique aspects of New Balance's strategy--focusing on fit and performance by offering long-lived shoes in a wide variety of widths and eschewing celebrity endorsement of its products--and disc...Starting at €8.20