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Managing Process Technologies in Transition, Module Note for Instructors
Snow, Daniel C.Teaching Note HBS-610092-EService and Operations ManagementStarting at €0.00
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FIJI Water: Carbon Negative
Gino, Francesca; Toffel, Michael W.; van Sice, StephanieCase HBS-611049-EService and Operations ManagementSeeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon-Negative campaign that would offset more greenhouse gas emissions than were released by the company's operations and products. The case examines the controversies surrounding this program as well as the program's impacts on the environment and FIJI Water's brand image. The compa...Starting at €8.20
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Trucost: Valuing Corporate Environmental Impacts
Toffel, Michael W.; van Sice, StephanieCase HBS-612025-EService and Operations ManagementTo maximize their effectiveness, color cases should be printed in color. Trucost provided corporate environmental performance data and analysis to institutional investors and corporate managers, but after operating for a decade had yet to achieve profitability. Trucost was struggling to effectively differentiate its high quality products from its lower-cost competitors, and needed to develop a strategy to educate the marketplace and pursue new di...Starting at €8.20
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Groom Energy Solutions: Selling Efficiency
Toffel, Michael W.; Fabrizio, Kira; van Sice, StephanieCase HBS-613054-EService and Operations ManagementGroom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial manufacturing sectors, the seven-year-old company must now decide whether to continue expanding within these segments or transition into commercial retail and office buildings, which...Starting at €8.20
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Implementing Environmentally Sustainable Operations, Module Note for Instructors
Toffel, Michael W.Teaching Note HBS-613090-EService and Operations ManagementStarting at €0.00
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The Sustainable Core: Operations Management, Course Overview Note for Instructors
Toffel, Michael W.; Toktay, L. BerilTeaching Note HBS-616022-EService and Operations ManagementThis note is designed to help faculty embed environmental sustainability content into their core Operations Management course at the MBA or undergraduate level. It can also be used to identify cases with environmental content that can be used in operations electives such as Operations Strategy, Supply Chain Management, and Global Operations. Such integration is key to graduating students with the ability to identify and manage environmental cha...Starting at €0.00
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United Airlines: More Out-and-Back Flying
Buell, Ryan W.; Shih, Willy; Toffel, Michael W.Case HBS-617010-EService and Operations ManagementThe case looks at United Airlines when it is facing a decision on whether to shift its aircraft routing to more "out-and-back" routing in order to try to improve its on time performance. As one of the world's largest airlines, United had a very large fleet and hub-and-spoke network that provided passengers with a wide range of destination choices, but as with any complex system unless everything ran perfectly all the time, it inevitably faced cas...Starting at €8.20
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Production Processes
Shih, Willy; Toffel, Michael W.Case HBS-618023-EService and Operations ManagementThis note describes four broad categories of process architectures and then examines the nature of task assignment that typically would be found in a factory organized along the lines of each process type. It then delves more deeply into work flow policies, materials handling, and line pacing for the assembly line, since this process architecture is so widely used for the mass production of everything from smartphones to automobiles.Starting at €8.20
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Cook Composites and Polymers Co.
Lee, Deishin; Toffel, Michael W.; Gordon, RachelCase HBS-608055-EService and Operations ManagementThis case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a costly hazardous waste. Having worked on minimizing waste for the past 20 years, CCP believed it could not reduce the use of styrene without risking product quality. Instead, CCP was ...Starting at €8.20
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Student Success at Georgia State University (A)
Toffel, Michael W.; Mendelson, Robin; Kelley, JuliaCase HBS-621006-EService and Operations ManagementGeorgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/Starting at €8.20