Search results
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JetBlue Airways: Valentine's Day 2007
Huckman, Robert S.; Pisano, Gary P.; Fuller, Virginia A.Case HBS-608001-EService and Operations ManagementDescribes an operational crisis for JetBlue Airways during an ice storm in the eastern United States in February 2007 and chronicles the airline's immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February 2007 crisis, which forced the airline to cancel more than 1,000 flights over the course of six days. In addition, discusses the initial response to the crisis by CEO David Neeleman a...Starting at €8.20
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Global Knowledge Management at Danone (B) (Spanish Version)
Edmondson, Amy C.; Dittrich, Ruth; Beyersdorfer, DanielaCase HBS-612S10Service and Operations ManagementEl caso (B) da una actualización sobre el desarrollo de la gestión del conocimiento en Danone dos años después del caso (A): El Networking actitud se extendió por toda la empresa y se plantea la pregunta de si Danone debe mover a las redes virtuales, además de cara a -cara redes.Starting at €5.74
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Global Knowledge Management at Danone (C) (Spanish Version)
Edmondson, Amy C.; Dittrich, Ruth; Beyersdorfer, DanielaCase HBS-612S11Service and Operations ManagementEl caso (C) proporciona información actualizada sobre la decisión B-caso y describe la introducción de Dan 2.0, una red social virtual interna con el propósito de intercambio de conocimientos en una empresa que sólo se utiliza para la creación de redes cara a cara.Starting at €5.74
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Foremostco, Inc. (A) & (B), Teaching Note
Upton, David M.; Fuller, Virginia A.Teaching Note HBS-607011-EService and Operations ManagementTeaching Note to (604-017) and (605-032). An abstract is not available for this product.Starting at €0.00
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Global Knowledge Management at Danone (C)
Edmondson, Amy C.; Dittrich, Ruth; Beyersdorfer, DanielaCase HBS-611080-EService and Operations ManagementThe (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking.Starting at €5.74
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ITC eChoupal Initiative (Spanish version)
Upton, David M.; Fuller, Virginia A.Case HBS-606S02Service and Operations ManagementSoybean farmers in India have traditionally sold their product through ineffective and frequently dishonest physical marketplaces (mandi). Farmers are generally poor and often illiterate and are forced to be "price-takers" after an arduous journey to the mandi. They also have very limited access to information and education on farming techniques. Describes the use of Internet technologies to reach these farmers and, in particular, examines a new ...Starting at €8.20
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Global Knowledge Management at Danone (B)
Edmondson, Amy C.; Dittrich, Ruth; Beyersdorfer, DanielaCase HBS-611079-EService and Operations ManagementThe (B) case gives an update on the development of knowledge management at Danone two years after the (A) case: The Networking Attitude spread throughout the company and the question is posed whether Danone should move to virtual networking in addition to face-to-face networking.Starting at €5.74