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Competitive-Cost Analysis: Experience Curves
Laseter, Timothy M.; Schwartz, GregTechnical Note DARDEN-OM-1799-EService and Operations ManagementThis final note in the five-part series on competitive-cost analysis introduces the concept of the experience curve, which can be analyzed with a log-log relationship between unit cost and cumulative volume.Starting at €8.20
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Competitive-Cost Analysis: Learning Curves
Laseter, Timothy M.; Schwartz, GregTechnical Note DARDEN-OM-1745-EService and Operations ManagementThis fourth note in the five-part series on competitive-cost analysis introduces the concept of the learning curve, which can be analyzed with a log-log relationship between unit cost and cumulative volume.Starting at €8.20
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Southwest Airlines in Baltimore (Spanish version)
Oliva, Rogelio; Gittell, Jody Hoffer; Lane, DavidCase HBS-603S17Service and Operations ManagementThe number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion of service quality and difficulties in achieving fast plane turnarounds--one of the key elements of Southwest's low-cost strategy. This case presents comparative data to illuminate...Starting at €8.20