Search results
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Genzyme Center (C)
Toffel, Michael W.; Sesia, AldoCase HBS-610010-EService and Operations ManagementGenzyme Corporation is in the midst of planning its new corporate headquarters, which incorporates many innovative green building features. After learning that the building as planned would likely earn a LEED Silver rating, an intermediate score in the LEED green building rating scheme, the CEO charged the building team with exploring opportunities that would enable the building to earn the highest rating, LEED Platinum. Five additional green bui...Starting at €5.74
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The Container Store
Sandino, Tatiana; Ton, Zeynep; Sesia, AldoCase HBS-116020-EService and Operations ManagementThe Container Store (TCS) is a Texas-based retailer of organization and storage solutions. The company prides itself in taking care of its employees first and its co-founder and CEO Kip Tindell practices Conscious Capitalism. Since it beginnings in 1978, TCS grew to a chain of around 70 stores located in over 20 states by 2013. Tindell believed TCS's employee-first culture and the seven Foundation Principles, which guided the company, were what d...Starting at €8.20
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Shiftsmart: Redefining Job Access and Labor Management
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1762-EService and Operations ManagementIn January 2022, Shiftsmart cofounder and CEO Aakash Kumar wanted to capitalize on the company’s momentum. Shiftsmart connected workers on a shift-by-shift basis to some of the world’s largest corporations and government agencies. Fractionalizing traditional jobs into shifts was profoundly disrupting the idea of labor. At the time, the company operated in three verticals—Retail Insights, Flexible Contact Centers, and Convenience Retail. Kumar was...Starting at €8.20
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Re:Build Manufacturing—Reimagining the Conglomerate
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1757Service and Operations ManagementIn October 2021, Miles Arnone, CEO of Re:Build Manufacturing (Re:Build), was thinking about Re:Build’s next acquisition. Arnone contemplated the pros and cons of each of three candidate companies as he prepared for a discussion with his colleagues. His asStarting at €8.20
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Northwestern Memorial Hospital: Smoothing Material Flow through the Receiving Area
John Nicholas; Hussam Bachour; Paul SuettCase IVEY-9B19D006-EService and Operations ManagementIn 2016, the supply chain manager at Northwestern Memorial Hospital recognized that many problems occurring throughout the hospital originated at the hospital receiving area. Some problems had reached epic proportions: overstocking at par locations, stocking at temporary locations, misplaced items, expired items, and inaccurate inventory records. Most of the problems could be traced to the receiving area’s procedures and average three-day dock-to...Starting at €8.20
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Rivian Charging Ahead - Teaching note
Laseter, Timothy M.; Thomas, Doug; Sesia, AldoTeaching Note DARDEN-OM-1749TNService and Operations ManagementTeaching note for product OM-1749Starting at €0.00
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Re:Build Manufacturing—Reimagining the Conglomerate
Laseter, Timothy M.; Sesia, AldoCase DARDEN-OM-1757-EService and Operations ManagementIn October 2021, Miles Arnone, CEO of Re:Build Manufacturing (Re:Build), was thinking about Re:Build’s next acquisition. Arnone contemplated the pros and cons of each of three candidate companies and anticipated discussing with his colleagues the resultsStarting at €8.20
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Southwest Airlines in Baltimore (Spanish version)
Oliva, Rogelio; Gittell, Jody Hoffer; Lane, DavidCase HBS-603S17Service and Operations ManagementThe number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion of service quality and difficulties in achieving fast plane turnarounds--one of the key elements of Southwest's low-cost strategy. This case presents comparative data to illuminate...Starting at €8.20
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Northwestern Memorial Hospital: Smoothing Material Flow through the Receiving Area - Teaching Note
John Nicholas; Hussam Bachour; Paul SuettTeaching Note IVEY-8B19D006-EService and Operations ManagementTeaching note for product 9B19D006.Starting at €0.00
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Genzyme Center (A)
Toffel, Michael W.; Sesia, AldoCase HBS-610008-EService and Operations ManagementGenzyme Corporation is in the midst of planning its new corporate headquarters, which incorporates many innovative green building features. After learning that the building as planned would likely earn a LEED Silver rating, an intermediate score in the LEED green building rating scheme, the CEO charged the building team with exploring opportunities that would enable the building to earn the highest rating, LEED Platinum. Five additional green bui...Starting at €8.20