Search results
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Dell Computers (B): The Transition
Frei, Frances X.; Edmondson, Amy C.; Harris-Van Keuren, ChristineCase HBS-607081-EService and Operations ManagementSupplements the (A) case. An abstract is not available for this product.Starting at €5.74
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Cleveland Clinic
Frei, Frances X.; Edmondson, Amy C.; Sherman, Eliot; Harris-Van Keuren, ChristineCase HBS-607143-EService and Operations ManagementCleveland Clinic is consistently ranked among the nation's most eminent hospitals, and for decades has been a leader in pioneering cardiac care. Explores the methods, processes, and personnel that the hospital has cultivated over the years in order to develop its track record of excellence. In light of this, three expansion opportunities are explored and the operational fit of each is investigated.Starting at €8.20
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New Service Design Exercise, Teaching Note
Frei, Frances X.; Harris-Van Keuren, ChristineTeaching Note HBS-608132-EService and Operations ManagementTeaching Note for [605053].Starting at €0.00
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The Accidental Statesman: General Petraeus and the City of Mosul, Iraq, Abridged
Lundberg, Kirsten; Bowles, Hannah Riley; Zimmerman, PeterCase HBS-HKS098-EService and Operations ManagementThis case (1834.0 and related epilogue 1834.1 and abridged case 1834.3) tells the story of Major General David Petraeus and the US Army's 101st Airborne Division in the months following the March 2003 invasion of Iraq, the fall of Baghdad, and collapse of Saddam Hussein's government. Having completed their combat mission, and with just a few days notice, the 101st is ordered to Mosul, Iraq's third largest city and the capital of Nineveh provinc...Starting at €8.20
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Winning Hearts and Minds: Reforming the Providence School District: Teaching Note
Zimmerman, PeterTeaching Note HBS-HKS581-EService and Operations ManagementIn August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island, School District, was hastily appointed acting superintendent, in the wake of the resignation of her predecessor and close colleague Diana Lam. Lam and Johnson together had been embarked, over the previous three years, on an ambitious reform plan to upgrade the low-performing system. Despite some indicators of improvement, however, Johnson knew that there r...Starting at €0.00
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Cleveland Clinic (Spanish version)
Frei, Frances X.; Edmondson, Amy C.; Sherman, Eliot; Harris-Van Keuren, ChristineCase HBS-611S02Service and Operations ManagementCleveland Clinic está considerado entre la mayoría de los hospitales eminentes de la nación, y durante décadas ha sido un líder en pionero en la atención cardiaca. Explora los métodos, procesos y personal que el hospital ha cultivado a lo largo de los años con el fin de desarrollar su trayectoria de excelencia. A la luz de esto, tres oportunidades de expansión se exploran y se investiga la forma de funcionamiento de cada uno.Starting at €8.20
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The Accidental Statesman: General Petraeus and the City of Mosul, Iraq: Teaching Note
Zimmerman, PeterTeaching Note HBS-HKS569-EService and Operations ManagementThis case (1834.0 and related epilogue 1834.1 and abridged case 1834.3) tells the story of Major General David Petraeus and the US Army's 101st Airborne Division in the months following the March 2003 invasion of Iraq, the fall of Baghdad, and collapse of Saddam Hussein's government. Having completed their combat mission, and with just a few days notice, the 101st is ordered to Mosul, Iraq's third largest city and the capital of Nineveh provinc...Starting at €0.00
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Cleveland Clinic, Teaching Note
Frei, Frances X.; Edmondson, Amy C.; Harris-Van Keuren, ChristineTeaching Note HBS-608124-EService and Operations ManagementTeaching Note for [607143].Starting at €0.00