Search results
-
Zappos.com 2009: Clothing, Customer Service, and Company Culture, Teaching Plan
Frei, Frances X.; Lobb, AnnelenaTeaching Note HBS-614021-EService and Operations ManagementTeaching Plan for 612701.Starting at €0.00
-
Five Pillars for Doing Business in Africa
Mudida, Robert; Lago Esteban, AlejandroArticle ART-2670-EEconomics, Service and Operations Management, StrategyCompanies around the world are setting their sights on Africa as a new frontier for business. However, as with other emerging economies, African ones are tricky to navigate for the uninitiated. This article introduces the five pillars that companies need to consider in the African context. First the authors highlight the main macroeconomic trends; then they present a road map for companies planning to enter African markets. They draw on personal ...Starting at €8.20
-
Bankruptcy in the City of Detroit
Gilson, Stuart C.; Mugford, Kristin; Lobb, AnnelenaCase HBS-215070-EService and Operations ManagementThe June, 2013 bankruptcy of the City of Detroit, Michigan was, at the time, the largest municipal bankruptcy in American history. Detroit had struggled for years with a weakening tax base, high unemployment, a heavy debt load and increasing retiree costs. These financial strains led to cuts in basic public services, declines in population, and significant urban blight. The State of Michigan appointed an Emergency Manager, Kevyn Orr, to lead the ...Starting at €8.20
-
GitLab and the Future of All-Remote Work (B)
Choudhury, Prithwiraj; Salomon, EmmaCase HBS-620117-EService and Operations ManagementStarting at €5.74
-
Integrating Avocent Corporation into Emerson Network Power, Teaching Note
Choudhury, Prithwiraj; Servello, Vincent M.Teaching Note HBS-616033-EService and Operations ManagementTeaching note for case 616032.Starting at €0.00
-
ISRO: Explore Space or Exploit CubeSats
Choudhury, Prithwiraj; Khanna, Tarun; Lakhani, Karim R.; Tahilyani, RachnaCase HBS-617062-EService and Operations ManagementThe Indian Space Research Organization (ISRO) achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma-whether to continue exploring deep space in collaboration with NASA and other leading agencies, whether to leverage its infrastructure for societal uses, or whether to exploit a commercial opportunity related to launching...Starting at €8.20
-
TCS: From Physical Offices to Borderless Work
Choudhury, Prithwiraj; Sen, MaliniCase HBS-621081-EService and Operations ManagementWhat should the norms be for 25% in-person and who should determine them-senior managers, associates, clients, government regulators? How should the company convince veterans that virtual mentoring was as effective-if not more so-in preserving and further enriching the culture of mentorship? How should TCS deal with labor regulations around the world, if 'Talent on the Cloud' led to workers relocating and living in different geographies? Finally...Starting at €8.20
-
Sercomm: Operating in China Amid COVID-19 and Beyond
Choudhury, Prithwiraj; Pisano, Gary P.; Yining Cao, BonnieCase HBS-621005-EService and Operations ManagementThe COVID-19 pandemic had forced a production cut in the factory of Sercomm, one of the world's major telecom equipment producers, in China. The case explores and highlights the challenges that Chief Executive Officer James Wang faced: How could Sercomm rStarting at €8.20
-
Cinco pilares para hacer negocios en África
Mudida, Robert; Lago Esteban, AlejandroArticle ART-2670Economics, Service and Operations Management, StrategyÁfrica está cada vez más en el punto de mira de las empresas. Es la nueva frontera de los negocios, pero, como ocurre con otras regiones emergentes, los no iniciados necesitan un mapa. Este artículo presenta los cinco pilares de la actividad empresarial en el contexto africano. Tras detenerse en las principales tendencias macroeconómicas, los autores ofrecen una hoja de ruta para la entrada en los mercados del continente. La propuesta es fruto de...Starting at €8.20
-
Integrating Avocent Corporation into Emerson Network Power
Choudhury, Prithwiraj; Servello, Vincent M.Case HBS-616032-EService and Operations ManagementThis case reviews Emerson Electric's proposed acquisition of Avocent Corporation in 2009. The focus of this case is how a technology company such as Avocent, with a dramatically different business model compared to its acquirer, should be integrated into a large, multi-industry conglomerate like Emerson. Underlying this managerial question is a broader strategy question-under what conditions should the acquiring firm A modify its own business mod...Starting at €8.20