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Union Fenosa Gas: Human Resources Start-Up
García, Pilar; Pin Arboledas, José RamónCase DPO-94-ELeadership and People Management, Service and Operations ManagementFaced with new challenges in the energy sector, Unión Fenosa decides to enter the liquefied natural gas (LNG) business and becomes involved at every stage, from procurement to sale. The challenge is to source gas from optimal locations, create the right type of organization, build a liquefaction plant, and put together a team capable of managing the project successfully. And all this in record time (the Damietta plant went from engineering to pro...Starting at €8.20
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Unión Fenosa Gas: "start up" de recursos humanos desde cero
García, Pilar; Pin Arboledas, José RamónCase DPO-94Leadership and People Management, Service and Operations ManagementAnte los nuevos retos planteados en el sector energético, Unión Fenosa decide apostar estratégicamente por el negocio del gas licuado (GNL), entrando en él de forma integral, desde el aprovisionamiento hasta la comercialización. El reto supone buscar el gas en emplazamientos óptimos, crear una organización adecuada, levantar una planta de licuefacción y disponer del equipo humano necesario para llevar a cabo con éxito el proceso. Y todo ello en u...Starting at €8.20
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Process Control at Polaroid (A) (Spanish version)
Wheelwright, Steven C.; Bowen, H. Kent; Elliott, BrianCase HBS-606S22Service and Operations ManagementDescribes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan.Starting at €8.20
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The Jaguar Project (Spanish version)
Gino, Francesca; Pisano, Gary P.Case HBS-610S17Service and Operations ManagementTeradyne, a leading manufacturer of semiconductor test equipment, embarked on a multiyear effort to improve its product development capabilities and to implement more formalized project management approaches. Examines the development of a new-generation tester that involved significant hardware and software design. For this, the company decided to implement new approaches to project management and project teams. Invites discussion of the effectiv...Starting at €8.20
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Union Fenosa Gas: Human Resources Start-up - Teaching Note
García, Pilar; Pin Arboledas, José RamónTeaching Note DPOT-22-ELeadership and People Management, Service and Operations ManagementAt the end of the 1990s, in response to new challenges and opportunities in the energy sector, Unión Fenosa made a strategic decision to enter the gas market. Its strategy was to diversify its sources of gas and become actively involved in all stages of supply. The start-up of the Damietta plant (Egypt) was a huge challenge not only in technical terms (it was completed in record time: just three years), but also in terms of human resources. Unión...Starting at €0.00
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Unión Fenosa Gas: "start up" de recursos humanos desde cero - Nota del instructor
García, Pilar; Pin Arboledas, José RamónTeaching Note DPOT-22Leadership and People Management, Service and Operations ManagementA finales de los 90, y como respuesta a los nuevos retos y oportunidades que surgen en el sector de la energía, Unión Fenosa toma la decisión estratégica de entrar en el mercado del gas, con una estrategia centrada en la búsqueda del gas diversificado en origen e interviniendo activamente en todas las etapas del suministro. La puesta en operación de la planta de Damietta (Egipto) supuso un enorme reto técnico (es la planta construida en el menor ...Starting at €0.00
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Pal's Sudden Service-Scaling an Organizational Model to Drive Growth
Pisano, Gary P.; Gino, Francesca; Staats, Bradley R.Case HBS-916052-EService and Operations ManagementPal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from t...Starting at €8.20
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Samasource: Give Work, Not Aid (Spanish Version)
Gino, Francesca; Staats, Bradley R.Case HBS-914S11Service and Operations ManagementPara maximizar su eficacia, los casos de color deben imprimirse en color. Samasource trató de utilizar el trabajo, no la ayuda, para el desarrollo económico. Los contratos asegurados de la compañía para los servicios digitales de grandes empresas en los Estados Unidos y Europa, se dividieron el trabajo en pequeños trozos (llamados microtrabajo) y luego se envían a centros de entrega en el desarrollo de las regiones del mundo para la terminación a...Starting at €8.20
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FIJI Water: Carbon Negative, Teaching Note
Toffel, Michael W.; Gino, FrancescaTeaching Note HBS-612051-EService and Operations ManagementTeaching Note for 611-049Starting at €0.00
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Samasource: Give Work, Not Aid, Teaching Note
Gino, Francesca; Staats, Bradley R.Teaching Note HBS-912012-EService and Operations ManagementTeaching Note for 912-011.Starting at €0.00