Search results
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EDDEA
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-172-E-EService and Operations ManagementThis case study describes the history of an architecture studio from its inception in 1992 until 2016 when it finds itself at a point that may be crucial for its future (the case leaves the decision open). During this time, EDDEA had to tackle significant challenges and proved to have a high adaptation capacity. There were stages of growth, both organic and through mergers with other studios, as well as stages of downturn and contraction. Faced w...Starting at €8.20
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EDDEA. Nota del Instructor
Garrido Martínez, Enrique; Gómez González, CarmenTeaching Note IIST-PITN-172Service and Operations ManagementEste Caso describe la evolución de un estudio de arquitectura desde sus inicios en 1992 hasta 2016, cuando se encuentra en un momento crucial para su futuro (el caso deja abierta la decisión). Durante ese tiempo EDDEA tuvo que sortear grandes dificultades y demostró una gran capacidad de adaptación. Hubo etapas de crecimiento, tanto orgánico como a través de fusiones con otros estudios, como etapas de decrecimiento y contracción. Ante la crisis n...Starting at €0.00
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The Risk Management Foundation of the Harvard Medical Institutions, Inc.
Bohmer, Richard; Bradley, Stephen P.; Kindred, NatalieCase HBS-610014-EService and Operations ManagementThrough its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation has decreased claims-and premiums-for the Harvard hospitals it insures. The RMF is the captive medico-legal insurer of the Harvard medical institutions and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, The RMF has successfully controlled the medico-legal cost...Starting at €8.20
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Newton-Wellesley Hospital
Bohmer, Richard; Kindred, NatalieCase HBS-609088-EService and Operations ManagementHow will Newton-Wellesley Hospital (NWH) preserve its private practice tradition while remaining effective and competitive in a healthcare industry demanding increasing integration between physicians and hospitals? This is the decision facing Newton-Wellesley Hospital president Mike Jellinek in 2009, as several trends-higher costs and lower revenues, shifting workforce demographics, and changing reimbursement models-threaten to disrupt NWH's orga...Starting at €8.20
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Cancer Treatment Centers of America (A)
Herzlinger, Regina E.; Kindred, NatalieCase HBS-313012-EService and Operations ManagementCancer Treatment Centers of America (CTCA), a U.S. network of four privately owned oncology focused factory hospitals, was weighing options for growth. CTCA was entirely cancer focused and specialized in treating patients with complex and advanced-stage cancers, who were reached through advertising its integrative, team-based approach to care. CEO Stephen Bonner needed to decide whether to focus future expansion on building additional full-scale ...Starting at €8.20
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Nestlé continous excellence: El camino de la competitividad
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-168Service and Operations ManagementNestlé Continuous Excellence (NCE), es la iniciativa de transformación más importante que ha vivido Nestlé desde su fundación hace más de 150 años. Con el liderazgo de José López (vicepresidente ejecutivo de Operaciones), NCE nació con la idea de transformar las operaciones de la compañía. El caso detalla el modelo y la estrategia que estableció José López para implantar con éxito esta iniciativa que revolucionó la forma de trabajar de las perso...Starting at €8.20
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Lowell General Physician Hospital Organization
Bohmer, Richard M. J.; Kindred, NatalieCase HBS-612016-EService and Operations ManagementThis case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar budget to cover all care provided to a specific patient population, as well as incentive payments for quality. The AQC was piloted in 2009 by a handful of provider organizations, i...Starting at €8.20
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Agero: Enhancing Capabilities for Customers
Simons, Robert L.; Kindred, NatalieCase HBS-113001-EService and Operations ManagementThis case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group frStarting at €8.20
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Agero: Enhancing Capabilities for Customers, Teaching Note
Simons, Robert L.; Kindred, NatalieTeaching Note HBS-114093-EService and Operations ManagementTeaching Note for 113001Starting at €0.00
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EDDEA
Garrido Martínez, Enrique; Gómez González, CarmenCase IIST-PI-172Service and Operations ManagementEste Caso describe la evolución de un estudio de arquitectura desde sus inicios en 1992 hasta 2016, cuando se encuentra en un momento crucial para su futuro (el caso deja abierta la decisión). Durante ese tiempo EDDEA tuvo que sortear grandes dificultades y demostró una gran capacidad de adaptación. Hubo etapas de crecimiento, tanto orgánico como a través de fusiones con otros estudios, como etapas de decrecimiento y contracción. Ante la crisis n...Starting at €8.20