Search results
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Lotus F1 Team (Spanish Version)
Thomke, Stefan; Trichakis, Nikolaos; Lenhardt, Jerome; Beyersdorfer, DanielaCase HBS-619S11Service and Operations Managementretention of high performing individuals, response to disruptive technological changes, and regulatory design in competitive environments.Starting at €8.20
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Lean Knowledge Work
Staats, Bradley R.; Upton, David M.Article HBS-R1110G-EService and Operations ManagementMany manufacturing companies and some service firms have reaped considerable benefits by applying variations of the Toyota Production System, a method for making operations "lean" through relentless efforts to increase quality and efficiency and eliminate waste. But conventional wisdom holds that lean principles don't lend themselves to knowledge work, which involves judgment and expertise, not the sorts of repetitive, easily specified tasks foun...Starting at €8.20
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Credem: Banking on Cheese
Trichakis, Nikolaos; Tsoukalas, Gerry; Moloney, EmerCase HBS-615046-EService and Operations ManagementCredem, an Italian regional bank, grants loans to Parmigiano-Reggiano producers and holds the cheese as collateral in its own warehouse during the maturation process, essentially replacing part of the operations for the cheese producers and gaining deep operations expertise.Starting at €8.20
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Credem: Banking on Cheese, Teaching Note
Trichakis, NikolaosTeaching Note HBS-615071-EService and Operations ManagementTeaching note for case 615046.Starting at €0.00
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Curtis LLP: A Case on Cases
Trichakis, NikolaosCase HBS-616049-EService and Operations ManagementA product market firm faces an inventory investment decision in the face of demand uncertainty. To hedge against some of the uncertainty, the firm contemplates an additional fixed investment that would offer the flexibility of diverting inventory in case of weak sales. In a follow-up case, the repercussions of this flexibility are explored.Starting at €8.20
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Pal's Sudden Service-Scaling an Organizational Model to Drive Growth
Pisano, Gary P.; Gino, Francesca; Staats, Bradley R.Case HBS-916052-EService and Operations ManagementPal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from t...Starting at €8.20
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Samasource: Give Work, Not Aid (Spanish Version)
Gino, Francesca; Staats, Bradley R.Case HBS-914S11Service and Operations ManagementPara maximizar su eficacia, los casos de color deben imprimirse en color. Samasource trató de utilizar el trabajo, no la ayuda, para el desarrollo económico. Los contratos asegurados de la compañía para los servicios digitales de grandes empresas en los Estados Unidos y Europa, se dividieron el trabajo en pequeños trozos (llamados microtrabajo) y luego se envían a centros de entrega en el desarrollo de las regiones del mundo para la terminación a...Starting at €8.20
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Infection Control at Massachusetts General Hospital, Teaching Note
Trichakis, Nikolaos; Huckman, Robert S.Teaching Note HBS-615056-EService and Operations ManagementTeaching note for case 614044.Starting at €0.00
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Financing Curtis LLP
Trichakis, NikolaosCase HBS-616050-EService and Operations ManagementThis is a follow-up case to "Curtis LLP: A Case on Cases." It explores the challenges facing debtors when dealing with borrowing firms that have operational flexibility.Starting at €8.20
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Samasource: Give Work, Not Aid, Teaching Note
Gino, Francesca; Staats, Bradley R.Teaching Note HBS-912012-EService and Operations ManagementTeaching Note for 912-011.Starting at €0.00