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Digital Competition in Fashion & Luxury Goods: YNAP versus Farfetch
Ferraro, Fabrizio; Baldo, Andrea; Sastre Boquet, IsaacCase SM-1656-EInnovation and Change, Service and Operations Management, StrategyIn 2015, Federico Marchetti became CEO of the largest luxury online retailer in the world, after orchestrating the merger of Yoox Group with Net-a-Porter Group. Two years later, in 2017, the financial community was expecting him to deliver results. However, the new combined ?1.8 billion company was not growing as fast as it used to, and questions remained about the synergies that could be achieved between two companies with very different busines...Starting at €8.20
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Competencia digital en moda y lujo: YNAP frente a Farfetch
Ferraro, Fabrizio; Baldo, Andrea; Sastre Boquet, IsaacCase SM-1656Innovation and Change, Service and Operations Management, StrategyEn 2015 Federico Marchetti se convirtió en CEO del mayor distribuidor de lujo en línea del mundo tras orquestar la fusión del Yoox Group con el Net-a-Porter Group. Dos años después, en 2017, la comunidad financiera esperaba que hubiera conseguido resultados. Sin embargo, la nueva compañía surgida de la fusión, valorada en 1800 millones de euros, no crecía al ritmo esperado, y quedaban pendientes cuestiones sobre las sinergias que se podrían alcan...Starting at €8.20
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IESE On. Sustainable Leadership
Ferraro, Fabrizio; Rosenberg, Mike; Berrone, Pascual; Vergara, Carles; Ormazabal, Gaizka; Duro, Miguel; Sáez de Tejada, AnnaDossier DOS-41-EBusiness Ethics and Corporate Social Responsibility, Finance, Service and Operations Management, StrategyThe world is faced with grand challenges, such as climate change, poverty and inequality. At IESE, we believe business can play a significant role in solving these seemingly intractable problems.
In this curated collection of articles from IESE faculty, you will find the insight you need to know to lead your organization in the transition to a sustainable future.
This IESE On includes the articles:
- Tackling Sustainability, F...Starting at €15.00
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Cerrar el ciclo de feedback del cliente
Markey, Rob; Reichheld, Fred; Dullweber, AndreasArticle HBS-R0912CService and Operations ManagementAl darse cuenta de que la retención de clientes es más importante que nunca, las empresas han incrementado sus esfuerzos para escuchar a los clientes. Sin embargo, muchos luchan para convertir sus resultados en las recetas prácticas para los empleados de cara al cliente. Algunas compañías están abordando ese desafío, dicen tres consultores de Bain & Company, mediante la creación de circuitos de retroalimentación que se inician en la primera línea...Starting at €8.20
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IESE On. Liderazgo Sostenible
Ferraro, Fabrizio; Rosenberg, Mike; Berrone, Pascual; Vergara, Carles; Ormazabal, Gaizka; Duro, Miguel; Sáez de Tejada, AnnaDossier DOS-41Business Ethics and Corporate Social Responsibility, Finance, Service and Operations Management, StrategyEl mundo se enfrenta a grandes desafíos como el cambio climático, la pobreza y la desigualdad. En el IESE, creemos que las empresas pueden desempeñar un papel clave a la hora de resolver estos problemas aparentemente intratables.
En esta colección de artículos seleccionados por el profesorado del IESE, encontrarás la información que necesitas para liderar la transición de tu organización hacia un futuro sostenible.
En este IESE ...Starting at €15.00
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Digital Competition in Fashion & Luxury Goods: YNAP versus Farfetch - Teaching Note
Sastre Boquet, Isaac; Ferraro, Fabrizio; Baldo, AndreaTeaching Note SMT-120-EInnovation and Change, Service and Operations Management, StrategyIn 2015, Yoox CEO Federico Marchetti spearheaded the deal of a lifetime, merging Yoox Group with Net-a-Porter Group. But in 2017, two years later, the financial community was expecting him to deliver results. Moreover, a new threat had emerged. Farfetch, a luxury platform that aggregated the inventories of over 500 luxury boutiques all over the world, had reached US$800 million in sales after less than 10 years of operations, with a staggering 70...Starting at €0.00
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Closing the Customer Feedback Loop
Markey, Rob; Reichheld, Fred; Dullweber, AndreasArticle HBS-R0912C-EService and Operations ManagementRealizing that customer retention is more critical than ever, companies have ramped up their efforts to listen to customers. But many struggle to convert their findings into practical prescriptions for customer-facing employees. Some companies are addressing that challenge, say three Bain & Company consultants, by creating feedback loops that start at the front line. They forgo elaborate, centralized feedback mechanisms in favor of quickly pollin...Starting at €8.20
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Las reglas del juego están cambiando
Ferraro, Fabrizio; Malone, Thomas W.; Ricart Costa, Joan Enric; Ryans, AdrianDossier DOS-4Accounting and Control, Business Ethics and Corporate Social Responsibility, Corporate Governance, Decision Analysis, Economics, Entrepreneurship, Finance, Information Technologies, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, Service and Operations Management, StrategyLos tiempos cambian. ¿Qué puede hacer como directivo para que el cambio juegue a su favor?Starting at €15.00
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Changing the Rules of the Game
Ferraro, Fabrizio; Malone, Thomas W.; Ricart Costa, Joan Enric; Ryans A.Dossier DOS-4-EAccounting and Control, Business Ethics and Corporate Social Responsibility, Corporate Governance, Decision Analysis, Economics, Entrepreneurship, Finance, Information Technologies, Innovation and Change, Knowledge and Communication, Leadership and People Management, Marketing, Service and Operations Management, StrategySometimes the best way to get a jump on rivals is to rewrite the norms. When your turn comes, be ready to go!Starting at €15.00