Search results
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Rich-Con Steel
McAfee, AndrewCase HBS-699133-EService and Operations ManagementOne month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty Sawyer, Rich-Con's president, must decide what action to take.Starting at €8.20
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Eólica de Composites, S.A. (ECSA) - Teaching Note
Palencia, Luis; Vázquez- Dodero, Juan CarlosTeaching Note ASNT-12-EService and Operations ManagementA company suddenly wins a substantial contract, but doesn't have sufficient capacity in its existing plants to execute it. The search for a new plant location yields two final alternatives for a possible location, with similar costs but very different situations. One of them favors a policy of outsourcing but with few qualified workers, and the other is opposed to such a policy. The prioritization, analysis and explicit description of selection c...Starting at €0.00
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Business Intelligence Software at SYSCO (Spanish version)
McAfee, Andrew; Wagonfeld, Alison BerkleyCase HBS-606S16Service and Operations ManagementThe large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI project and must determine exactly how much software to buy. She must also plan the BI implementation throughout the company. After conferring with Business Objects, the BI applicat...Starting at €8.20
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Dubai Ports Authority (A) (Spanish Version)
McAfee, Andrew; Ooms-Wall, Karen; Al Qasimi, LubnaCase HBS-608S08Service and Operations ManagementLos Dubai Ports Authority (DPA) desea digitalizar muchos de los documentos que comparte con sus socios externos, incluyendo el envío de líneas y agentes, comerciantes y autoridades aduaneras del país. DPA también desea automatizar las muchas transmisiones de documentos relacionados con manifiestos de embarque. En el momento de la causa, la industria del transporte marítimo en todo el mundo se caracteriza por bajos niveles de automatización, la pr...Starting at €8.20
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Moore Medical Corp. (Spanish version)
McAfee, Andrew; Bounds, GregoryCase HBS-606S13Service and Operations ManagementMoore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of the case, it has relied on traditional customer channels such as catalogs, phones, and faxes to communicate product offerings, promotions, and availability, and to take orders. It is now attempting to shift to a "bricks and clicks" distributor with a strong Internet presence. It has already made s...Starting at €8.20
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Eólica de Composites S. A. (Portuguese Version, Brazil)
Palencia, Luis; Vázquez- Dodero, Juan CarlosCase ASN-47-PBService and Operations ManagementA company suddenly wins a substantial contract, but doesn't have sufficient capacity in its existing plants to execute it. The search for a new plant location yields two final alternatives for a possible location, with similar costs but very different situations. One of them favors a policy of outsourcing but with few qualified workers, and the other is opposed to such a policy. The prioritization, analysis and explicit description of selection c...Starting at €8.20
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Eólica de Composites S. A.
Palencia, Luis; Vázquez- Dodero, Juan CarlosCase ASN-47Service and Operations ManagementUna compañía gana precipitadamente un sustancioso contrato, pero no tiene espacio en sus plantas actuales para ejecutarlo. En la búsqueda de lugar una nueva planta aparecen dos alternativas finales de posible ubicación, con costes parecidos pero situaciones muy distintas, cercana una de ellas a la política de desconcentración pero con escasez de personal cualificado y la otra contraria a dicha política. La explicitación, priorización y análisis d...Starting at €8.20
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Pharmacy Service Improvement at CVS (B) (Spanish Version)
McAfee, AndrewCase HBS-607S27Service and Operations ManagementComplementa el caso (A). Un resumen no está disponible para este producto.Starting at €5.74
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AeroTech Service Group, Inc. (Spanish Version)
Upton, David M.; McAfee, AndrewCase HBS-615S17Service and Operations ManagementService Group AeroTech utiliza protocolos de Internet y otras tecnologías de computación avanzada para interconectar el IS redes de McDonnell-Douglas aeroespacial con muchos de sus clientes, proveedores y otros socios. El caso analiza las opciones de productos y explora de Aerotech para el crecimiento de la empresa.Starting at €8.20
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Vandelay Industries, Inc. (Spanish version)
Upton, David M.; McAfee, AndrewCase HBS-606S27Service and Operations Managementconsultor de un ICS considera cuestiones en el inicio de una implementación a gran escala de software de SAP para un gran cliente. El software de planificación de recursos empresariales (ERP) integrará los procesos empresariales fragmentados, y así debe ser apoyado por toda la organización del cliente.Starting at €8.20