Search results
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Facelift at Olay (A) & (B), Teaching Note
Lal, Rajiv; Gupta, Sunil; Hull, OliviaTeaching Note HBS-521040-EService and Operations ManagementTeaching note to to 521011, 521002, and 521701.Starting at €0.00
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Rain Industries Limited: Responding to Global Supply Chain Shifts
Kalyan C. Chejarla; Sourabh Bhattacharya; Vinay Kalakbandi; Shantanu BagchiCase IVEY-W25341-EService and Operations ManagementRain Industries Limited (Rain), through its wholly owned subsidiary Rain Carbon Inc., produced upcycled carbon products from the by-products of steel and petroleum and other industries. The demand- and supply-driven shifts and various sustainability initiatives by industries both downstream and upstream in Rain’s existing supply chain could prove to be disruptive, requiring strategizing and future-proofing. When the Government of India’s Ministry...Starting at €8.20
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Kaps Foods India Pvt. Ltd.: Data Mismanagement
Ritu Singh; Vinay KalakbandiCase IVEY-9B18D021-EService and Operations ManagementKaps Foods India Private Limited (Kaps), a privately held company, was one of the leading manufacturers of ice cream in Raipur, Chhattisgarh, in Central India. The company’s manufacturing unit had the capacity to produce 20,000 litres of ice cream per day in 65 different stock keeping units. In December 2016, Kaps was dealing with an issue of demand and supply mismatch. Seasonality in the demand of ice cream created an imbalance between demand an...Starting at €8.20
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Kaps Foods India Pvt. Ltd.: Data Mismanagement - Teaching Note
Ritu Singh; Vinay KalakbandiTeaching Note IVEY-8B18D021-EService and Operations ManagementTeaching note for product 9B18D021.Starting at €0.00
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Rain Industries Limited: Responding to Global Supply Chain Shifts - Teaching Note
Kalyan C. Chejarla; Sourabh Bhattacharya; Vinay Kalakbandi; Shantanu BagchiTeaching Note IVEY-W25342-EService and Operations ManagementTeaching note for product W25341.Starting at €0.00
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Quality Improvement Customers Didn't Want (HBR Case Study and Commentary)
Iacobucci, Dawn; Jones, Thomas O.; Bitner, Mary Jane; Bitner, Mary Jo; Hanselman, Eric; Swan, Christopher A.; Swartz, Teresa A.; Capatosto, TerriArticle HBS-96106-EService and Operations ManagementIs investing in new technology always the right choice for a company and its customers? Allan Moulter, the CEO of Quality Care, isn't sure he wants to invest in the computerized reception system that consultant Jack Zadow has outlined for him. But in this HBR case study, the argument Zadow makes is impossible to ignore. Quality Care's rivals have invested in similar systems or are planning to do so. The new system promises to take care of routine...Starting at €8.20
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Facelift at Olay (A)
Gupta, Sunil; Lal, Rajiv; Hull, OliviaCase HBS-521011-EService and Operations ManagementBy October 2017, Procter & Gamble's skincare brand Olay has been struggling with declining sales for several years. The team has tried many remedies, but none has returned the brand to growth. As pressure grows from Olay's competitors, including hundreds of new direct-to-consumer brands catering to millennial women, North American Skin Care General Manager Chris Heiert must identify a winning marketing strategy that will appeal to women of all ag...Starting at €8.20
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Facelift at Olay (B)
Gupta, Sunil; Lal, Rajiv; Hull, OliviaCase HBS-521002-EService and Operations ManagementThis supplement to Facelift at Olay (A) explains the major steps Procter & Gamble's skincare brand Olay took to reverse several years of declining sales.Starting at €5.74