Search results
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Experimentos para llegar a los pobres sin romper la red de seguridad: el seguro médico público en Massachusetts
Savedoff W.; Murphy C.; García Prat, Antoni; Rosenmöller, MagdaCase P-1005Service and Operations ManagementLa llegada de una nueva Directora a la agencia de programas de asistencia sanitaria del Estado provoca un replanteamiento de los mecanismos de cobertura, costes y calidad del servicio. Tras revisar pasadas iniciativas, la nueva Directora decide emprender una serie de reformas a fin de alcanzar los objetivos señalados de forma significativa. Los cambios implican nuevos sistemas de relación entre el estado, las compañías aseguradoras y los proveedo...Starting at €8.20
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Hospital management and labor dispute: The case of the San Juan de Dios Hospital
Gallardo H. M.; González I. D.; García Prat, AntoniCase P-1027-EService and Operations ManagementThe Hospital Rionegro in Antioquia, Colombia, had been in a very difficult situation due to financial and labor difficulties. After five years of integrative management and negotiations with the different fronts, including labor aspects, the situation had been reversed. The productivity could be increased and labor conditions stabilized to the benefit of the hospital and its workforce. For the Ministry to exert primarily a stewardship function, i...Starting at €8.20
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El desarrollo de la función de compra de servicios de salud en la Secretaría de Estado de Salud de Sao Paulo - Nota del Instructor
García Prat, AntoniTeaching Note PT-42Service and Operations ManagementLa Nota del Instructor complementa el caso "El desarrollo de la función de compra de servicios de salud en la Secretaría de Estado de Salud de Sao Paulo" que expone cómo resolver la necesidad de homogeneizar la contratación de las Organizaciones Sociales de Salud, la evolución del sistema de pago y la creación de un sistema de información que permita efectuar el seguimiento económico y de actividad de los hospitales a fin de que la Secretaría de ...Starting at €0.00
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Hospital management and labor dispute: The case of the San Juan de Dios Hospital - Teaching Note
García Prat, AntoniTeaching Note PT-31-EService and Operations ManagementThis Teaching Note complements case "Hospital management and labor dispute: The case of the San Juan de Dios Hospital" which presents the situation of the San Juan de Dios Hospital after five years of integrative management and negotiations with different fronts.Starting at €0.00
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Introducing DRGs as an Instrument for Clinical Management - Teaching Note
García Prat, AntoniTeaching Note PT-40-EService and Operations ManagementThis Teaching Note complements case "Introducing DRGs as an Instrument for Clinical Management" which focuses on the use of DRGs in Costa Rica from the original motivation to use them, the implementation steps, the difficulties found and how they were addressed.Starting at €0.00
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Agustín Rivero
Rivero A.; García Prat, AntoniCase P-1031-EService and Operations ManagementThe case describes an attempt to evaluate and adapt the DRG (Diagnosis Related Group) system of patient classification to Spain, so that it could be used as a budgetary and financial tool in the national health system. The health ministry, through its interterritorial committee, conducted a study to determine whether DRGs, once adapted to the Spanish health care system, could be used not only as a benchmark for the state but also as the basis for...Starting at €8.20
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The JIT II Program (A) (Spanish version)
Shapiro, Roy D.; Isaacson, BruceCase HBS-610S11Service and Operations Management1) which planning and ordering activities should be performed by Bose and which can be performed by vendors, 2) how much access vendors should have to Bose computer systems and facilities, and 3) how to adapt vendor relations as the company grows or as markets change. Students are asked to consider both the buyer's and the vendor's perspective on the buyer-seller relationship.Starting at €8.20
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ClearEyes Cataracts Clinic (Spanish version)
Shapiro, Roy D.; Morrison, Paul E.Case HBS-916S10Service and Operations Managementkeeping her physical facility as it is and extending office hours, or renting additional space within her current building. The first appears to be less disruptive to operations but risks alienating her workforce. The second is more disruptive to current operations during construction and will require more capital investment. This case is designed to be taught in a single class session with students who have practiced process analysis.Starting at €8.20
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Bayonne Packaging, Inc. (Spanish version)
Shapiro, Roy D.; Morrison, Paul E.Case HBS-417S03Service and Operations ManagementA printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages, and gift food and candy. The company specializes in creating innovative packaging solutions for its customers and providing full service from design through final delivery. Even though revenue has tripled, performance has been declining and the firm posted its first loss in over 10 years. The new V...Starting at €8.20
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DR Corporation
Shapiro, Roy D.Case HBS-610049-EService and Operations ManagementDR Corporation is a manufacturer of major appliances. The Traffic Manager is facing a decision of selecting a carrier for the inbound movement of motors. The primary case decisions are 1) what factors are critical to the decision, 2) how to calculate the tradeoffs among transportation costs, inventory costs, and order costs, and 3) how the company's managers should coordinate to make the decision. Acts as a very effective introduction to total su...Starting at €8.20