Search results
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Kulicke and Soffa Industries, Inc.: Designing a Supply Chain Network
Yemen, Gerry; Raz, Gal; Davidson, Martin N.Case DARDEN-OM-1406-EService and Operations ManagementSupply chain network design choices and the challenges in implementing and understanding how alternatives influence firm performance are key management skills that can be applied to the case of a global company, Kulicke and Soffa Industries, Inc. (K&S), and its expansion strategy. Suitable for the MBA, EMBA, GMBA, and executive education programs, the case explores the decision to expand the company’s tool bonding capacity in order to manage its ...Starting at €8.20
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Wal-Mart China: Tian Tian Pingjia
Weiss, Elliott N.; Simko, Paul J.; Modica, Marc W.; Li, Wei; Yemen, GerryCase DARDEN-OM-1472-EService and Operations ManagementHaving taken stock of where the division was, Scott Price, Wal-Mart China's interim CEO, wanted to lay the groundwork to be able to hand over the reins to the new CEO with an idea of where it was headed. At the end of his assignment, Price would like to leave a report with recommendations that would help position the next leader to be even more successful. What did day-to-day operations look like in 2012? Was there urgency anywhere along the line...Starting at €8.20
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Factory #539: China Star Technology Electronics Ltd. (B)
Yemen, Gerry; Weiss, Elliott N.; Simko, Paul J.; Modica, Marc W.Case DARDEN-OM-1474-EService and Operations ManagementWith a cross-disciplinary perspective, this field-based case series uses the purchase of a manufacturing company based in China to set the stage for an analysis of cost accounting, operational effectiveness, and cross-cultural communication. It offers a discussion about the strategy to purchase a Chinese firm to enter a promising business line for the Chinese market and provides an opportunity to introduce basic accounting, management communicati...Starting at €5.74
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Monticello Motor Club: Straights and Corners
Weiss, Elliott N.; Yemen, Gerry; Burke, AdamCase DARDEN-OM-1511-EService and Operations ManagementThis case has been taught successfully in a second-year MBA elective, "Management of Service Operations," in a module on service system design. The material works well to unfold with Frances Frei's service model framework. Ari Straus, a former customer of Monticello Motor Club (MMC), brought that customer perspective with him to take on the roles of CEO and president. MMC was a high-end service business with an exclusive clientele. As much as the...Starting at €8.20
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The IndiGo Story: "On Time, Hassle Free" - Teaching Note
Weiss, Elliott N.; Yemen, GerryTeaching Note DARDEN-OM-1505TN-EService and Operations ManagementTeaching note for product OM-1505Starting at €0.00
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Union Fenosa Gas: Human Resources Start-Up
García, Pilar; Pin Arboledas, José RamónCase DPO-94-ELeadership and People Management, Service and Operations ManagementFaced with new challenges in the energy sector, Unión Fenosa decides to enter the liquefied natural gas (LNG) business and becomes involved at every stage, from procurement to sale. The challenge is to source gas from optimal locations, create the right type of organization, build a liquefaction plant, and put together a team capable of managing the project successfully. And all this in record time (the Damietta plant went from engineering to pro...Starting at €8.20
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Unión Fenosa Gas: "start up" de recursos humanos desde cero
García, Pilar; Pin Arboledas, José RamónCase DPO-94Leadership and People Management, Service and Operations ManagementAnte los nuevos retos planteados en el sector energético, Unión Fenosa decide apostar estratégicamente por el negocio del gas licuado (GNL), entrando en él de forma integral, desde el aprovisionamiento hasta la comercialización. El reto supone buscar el gas en emplazamientos óptimos, crear una organización adecuada, levantar una planta de licuefacción y disponer del equipo humano necesario para llevar a cabo con éxito el proceso. Y todo ello en u...Starting at €8.20
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Union Fenosa Gas: Human Resources Start-up - Teaching Note
García, Pilar; Pin Arboledas, José RamónTeaching Note DPOT-22-ELeadership and People Management, Service and Operations ManagementAt the end of the 1990s, in response to new challenges and opportunities in the energy sector, Unión Fenosa made a strategic decision to enter the gas market. Its strategy was to diversify its sources of gas and become actively involved in all stages of supply. The start-up of the Damietta plant (Egypt) was a huge challenge not only in technical terms (it was completed in record time: just three years), but also in terms of human resources. Unión...Starting at €0.00
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iFixit: If You Bought It, You Don’t Really Own It - Teaching note
Mani, Vidya; Yemen, GerryTeaching Note DARDEN-OM-1772TN-EService and Operations ManagementTeaching note for product OM-1772Starting at €0.00
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Unión Fenosa Gas: "start up" de recursos humanos desde cero - Nota del instructor
García, Pilar; Pin Arboledas, José RamónTeaching Note DPOT-22Leadership and People Management, Service and Operations ManagementA finales de los 90, y como respuesta a los nuevos retos y oportunidades que surgen en el sector de la energía, Unión Fenosa toma la decisión estratégica de entrar en el mercado del gas, con una estrategia centrada en la búsqueda del gas diversificado en origen e interviniendo activamente en todas las etapas del suministro. La puesta en operación de la planta de Damietta (Egipto) supuso un enorme reto técnico (es la planta construida en el menor ...Starting at €0.00