Search results
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Canyon Mining Corporation: Heavy Mobile Equipment Procurement
Laseter, Timothy M.; Katz, Arnon; Choi, SihyunCase DARDEN-OM-1392-EService and Operations ManagementCanyon Mining intends to negotiate a long-term contract for haul trucks to use for surface mining, and a team from Censeo Consulting Group is tasked with developing a methodology to track cost changes over the past contract as input into the negotiation. The current project’s primary objective is to estimate the year-over-year trend in factory manufacturing margins for two different capacity trucks from two different equipment suppliers. These es...Starting at €8.20
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Arrive Mobility: Driving Innovation in the Parking Business - Teaching Note
Neha Mittal; Todd Tucker; Sunil WattalTeaching Note IVEY-W27957-EInformation Technologies, Service and Operations ManagementTeaching note for product W27956.Starting at €0.00
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Burlap & Barrel: A Spicy, Single-Origin Supply Chain
Neha Mittal; Marilyn AnthonyCase IVEY-W25283-EService and Operations Management, StrategyBurlap & Barrel was an upcoming and successful public benefit corporation based in the Queens borough of New York City that imported spices from foreign farms and sold them to restaurants, gourmet food stores, home cooks, and other food services in the UnStarting at €8.20
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Burlap & Barrel: A Spicy, Single-Origin Supply Chain - Teaching Note
Neha Mittal; Marilyn AnthonyTeaching Note IVEY-W25284-EService and Operations Management, StrategyTeaching note for product W25283.Starting at €0.00
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BDP International: Delivering What Matters in Global Chemical Transportation
Neha MittalCase IVEY-W25637-EService and Operations Management, StrategyBDP International Inc. (BDP), one of the world’s leading privately-held freight logistics companies, provided chemical shipping services to eight of the top ten global chemical companies. In April 2021, it contracted with a chemical company for two shipping orders, each to a different destination, and each with a set number of containers to be shipped every month for a year. The containers were filled with a chemical used in the electronics indus...Starting at €8.20
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RLS Logistics: Combating Vendor On-Time Performance for "Cool" Customers
Neha MittalCase IVEY-9B20D026-EService and Operations ManagementLocated in Mt. Laurel, New Jersey, RLS Logistics offered temperature-controlled logistics solutions. On a Tuesday morning in October 2019, RLS Logistics’ business development manager learned that a large baked goods manufacturer was seeking a logistics provider who could lower the bakery’s transport costs and alleviate problems with delivery delays. The delays, in particular, were blocking the bakery’s attempts to improve its relationship and sca...Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services
Neha Mittal; Roman Szewczuk; Subodha KumarCase IVEY-9B19D002-EService and Operations ManagementTucker Company Worldwide Inc. (TCW), located in Haddonfield, New Jersey, specialized in providing supply chain logistics solutions to companies in the energy, pharmaceuticals, and food sectors; and to government organizations. On Friday, June 1, 2018, TCW’s president and chief operating officer received a bidding solicitation from a refinery in Reading, Pennsylvania. He tasked his most responsible carrier sales manager with responding to the bid....Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services - Teaching Note
Neha Mittal; Roman Szewczuk; Subodha KumarTeaching Note IVEY-8B19D002-EService and Operations ManagementTeaching note for product 9B19D002.Starting at €0.00
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Arrive Mobility: Driving Innovation in the Parking Business
Neha Mittal; Todd Tucker; Sunil WattalCase IVEY-W27956-EInformation Technologies, Service and Operations ManagementIn October 2021, Todd Tucker, senior vice-president of Market Development and general counsel for Arrive Mobility Inc. (Arrive), a Chicago-based provider of last-mile mobility solutions, met with Beth Diaz, innovation director for Sapphire Parking (Sapphire). Sapphire, a parking company based in Seattle, Washington, was struggling to remain in business due to the changing needs of modern society and a shift to a work-from-home culture. While Tuck...Starting at €8.20
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Product–Market Alignment
Markou, Panos; Chao, Raul O.; Goldberg, Rebecca; Katz, Arnon; Kelly, A. MorganTechnical Note DARDEN-OM-1706-EService and Operations ManagementThe ability to achieve product–market alignment (PMA) differentiates businesses that will thrive from those that will fail. Yet many find it difficult to create—and sustain—products that continuously generate value, even as their markets change. Traditionally, managers seeking to develop new products or reexamine current offerings have relied on frameworks that compare customer views on the desirability of various product features to the financia...Starting at €8.20