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Canyon Mining Corporation: Heavy Mobile Equipment Procurement
Laseter, Timothy M.; Katz, Arnon; Choi, SihyunCase DARDEN-OM-1392-EService and Operations ManagementCanyon Mining intends to negotiate a long-term contract for haul trucks to use for surface mining, and a team from Censeo Consulting Group is tasked with developing a methodology to track cost changes over the past contract as input into the negotiation. The current project’s primary objective is to estimate the year-over-year trend in factory manufacturing margins for two different capacity trucks from two different equipment suppliers. These es...Starting at €8.20
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Banco Santander - Teaching Note: CEOs as Leaders and Strategy Designers
Kase, Kimio; Marinelli, FedericoTeaching Note SMT-62-ECorporate Governance, Service and Operations ManagementTeaching note for Banco Santander SM-1534-EStarting at €0.00
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Banco Santander: CEOs as Leaders and Strategy Designers
Kase, Kimio; Marinelli, FedericoCase SM-1534-ECorporate Governance, Service and Operations ManagementThe case describes Santander's three pronged business model, including the strategic use of IT and the persuance of the growth in size through cross-border M&A strategy, while concentrating single-mindedly on the retail banking activities. CEOs cognition process is analyzed based on Kase and Jacopin 2007 and Kase et al. 2005.Starting at €8.20
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Banco Santander: Los consejeros delegados como líderes y diseñadores de estrategias
Kase, Kimio; Marinelli, FedericoCase SM-1534Corporate Governance, Service and Operations Managementl caso describe el modelo de negocio del Santander, basado en tres pilares: un uso estratégico de la TI, el crecimiento en tamaño por medio de una estrategia de fusiones y adquisiciones internacionales, y un foco claro en las actividades de la banca comercial. El proceso de cognición de los consejeros delegados se analiza tomando como base Kase y Jacopin, 2007, y Kase et al. 2005.Starting at €8.20
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Global Knowledge Management at Danone (A) (Abridged)
Edmondson, Amy C.; Lane, DavidCase HBS-613003-EService and Operations ManagementThis case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assessed the company's knowledge-sharing tools and considers his options going forward. Through informal knowledge marketplaces and sharing networks, Danone had helped managers connect with each other and share good practices peer-to-peer, rather than relying on traditional hierar...Starting at €8.20
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SF Express: From Delivery to E-Commerce
Zhu, Feng; Lane, DavidCase HBS-616003-EService and Operations ManagementShunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's "online-to-offline" trend in e-commerce, Heike stores allowed SF to leverage its logistics and IT expertise to differentiate itself from its rivals in express delivery. As yet unclear was whe...Starting at €8.20
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Making Virtual Reality Real
Zhu, Feng; Mehta, Sarah; Lane, DavidCase HBS-617013-EService and Operations ManagementThis note describes virtual reality and augmented reality technologies, and describes the main consumer products on offer in 2016 and their manufacturers. It also surveys existing applications of virtual and augment reality technologies.Starting at €8.20
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Apple Bets on Augmented Reality
McDonald, Rory; Lane, David; Martin, MelCase HBS-621007-EService and Operations ManagementIn 2020, augmented reality (AR) was still a nascent technology with blockbuster potential, one which Apple was actively developing as its iPhone franchise waned. But the emergence of AR was uneven, including the disappointing Google Glass and the unexpectStarting at €8.20
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The U.S. Home Improvement Sector in 2020
Alvarez, Jose Luis; Lane, DavidCase HBS-521032-EService and Operations ManagementProvides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of COVID-19 on market leaders Home Depot and Lowe's and the spike in online revenues for both. Also noted are ongoing supply chain and efficiency improvements at Home Depot, and ongoing turnaround efforts by African American CEO Marv Ellison at Lowe's.Starting at €8.20
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Stan Shih, Acer's Founder
Guerrero, Antonio; Kase, KimioCase SM-1557-ECorporate Governance, Service and Operations ManagementStan Shih along with his wife and other five people started a computer-related business in 1976 after visiting Silicon Valley. Thirty years on his firm, Acer, is ranked one of the top five PC manufacturer in the world successfully beating Japanese, American and European competitors. In the process personal computers have become a commodity. Because of its open architecture the competition is fought on the basis of cost leadership. Instead of com...Starting at €8.20