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MICA Dining Hall: Debottlenecking Operations
Subrat Sarangi; Sudiksha PatilCase IVEY-9B19D001-EService and Operations Management, StrategyIn July 2018, MICA, Ahmedabad, one of the leading management institutions in India, was experiencing bottlenecks in its dining hall that were delaying regular operations during peak lunch hours. The lunch break was for about 75 minutes between classes. The dining hall catered to 480 people at any given time—not only students but also faculty members and other MICA staff. After eating lunch at the dining hall, many students had to rush to post-lun...Starting at €8.20
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Czech Mate: Jake and Dan's Marvelous Adventure (B)
Weiss, Elliott N.; Collier, Rob; Kadish, MikeCase DARDEN-OM-1412-EService and Operations ManagementIn the second part of a two-part case, two MBA students candidly evaluate their performance in a week-long kaizen event at a manufacturing plant in the Czech Republic.Starting at €5.74
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MICA Dining Hall: Debottlenecking Operations - Teaching Note
Subrat Sarangi; Sudiksha PatilTeaching Note IVEY-8B19D001-EService and Operations ManagementTeaching note for product 9B19D001.Starting at €0.00
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Czech Mate: Jake and Dan's Marvelous Adventure (A)
Weiss, Elliott N.; Collier, Rob; Kadish, MikeCase DARDEN-OM-1390-EService and Operations ManagementTwo MBA students involved in a weeklong kaizen event at a manufacturing plant in the Czech Republic must increase productivity and reduce gross inventory despite an uncooperative work group. Lean manufacturing principles are analyzed in the context of a deadline-driven process.Starting at €8.20