Search results
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Groom Energy Solutions: Selling Efficiency, Teaching Note
Toffel, Michael W.; Fabrizio, Kira; van Sice, StephanieTeaching Note HBS-616023-EService and Operations ManagementTeaching note for case 613054. This case examines a start-up service provider that helps clients improve the energy efficiency of their factories, warehouses, and commercial and office spaces by integrating and installing lighting, heating, and cooling technologies. The company seeks to double revenues within five years and needs to identify which service offerings to emphasize and which geographies and customer sectors to pursue. The case enable...Starting at €0.00
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Indigo Agriculture
Iansiti, Marco; Toffel, Michael W.; Snively, ChristineCase HBS-617020-EService and Operations ManagementIndigo Agriculture had successfully developed and launched its first commercial product, microbe-enhanced cotton seeds, on an accelerated product development timeline. In late 2016, as the company was about to launch their second product, winter wheat, the management team proposed to again accelerate their development timeline and introduce six new products in four countries within the next 12 months. The CEO and Director of Business Development ...Starting at €8.20
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Product Development Fundamentals
Iansiti, Marco; Toffel, Michael W.; Herman, Kerry; Kelley, JuliaCase HBS-617024-EService and Operations ManagementThis note introduces key managerial issues in new product development. It describes the product development funnel and alternative approaches to structuring product development teams including functional, lightweight, heavyweight, and autonomous/dedicated teams, which vary in their capacity to manage integration. More formal product development approaches including the stage-gate process and critical-path method are described, as are agile method...Starting at €8.20
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Cook Composites and Polymers Co., Teaching Note
Lee, Deishin; Toffel, Michael W.Teaching Note HBS-608079-EService and Operations ManagementTeaching Note for [608055].Starting at €0.00
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The Dealings Behind a Services Outsourcing Experience: The Case of SELLBYTEL Singular
Agnese, Pablo; Ricart, Joan EnricCase AD-312-EKnowledge and Communication, Service and Operations ManagementWith the advent of globalization and global communication, Spain provides an interesting location to do business offshore. A wage level that lags behind other developed countries, as well as its geographical location and culture, make the country a natural choice for firms considering an offshoring location.Starting at €8.20
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Tesla in the 2020s: Moment of Truth for the "Master Plan" (French Version)
Berrone, Pascual; Caldart, Adrian; Ricart, Joan Enric; Sastre Boquet, IsaacCase SM-1707-FRInnovation and Change, Service and Operations Management, StrategyFounded in 2003, and headed by the admired - and controversial - Elon Musk, in 2020 Tesla had become the automaker with the highest market capitalization, and the global leader of the electric car market. Was this valuation justified? The case presents a panorama of the automotive industry (discussing its main actors, business figures, and business models) before reviewing Tesla's company history in detail. In less than 20 years Tesla had gone fr...Starting at €8.20
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The Double Advantage of Public-Private Partnerships
Berrone, Pascual; Ricart, Joan Enric; Ferradans, Hugo; Rodríguez, Miguel; Salvador, Jordi; Tadelis, Steven; Vives, XavierDossier DOS-34-EFinance, Service and Operations Management, StrategyThe opportunities for value creation double with PPPs. This dossier will help you ace the game.Starting at €15.00
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Tesla en la década del 2020: el momento decisivo para el "plan maestro"
Berrone, Pascual; Caldart, Adrian; Ricart, Joan Enric; Sastre Boquet, IsaacCase SM-1707Innovation and Change, Service and Operations Management, StrategyFundada en el 2003 y encabezada por el tan admirado como polémico Elon Musk, Tesla se convirtió en el 2020 en el fabricante de automóviles con mayor capitalización bursátil y en el líder global del mercado de coches eléctricos. ¿Estaba esta valoración justificada? El caso presenta una panorámica general de la industria del automóvil (con sus principales actores, cifras económicas y modelos de negocio) antes de revisar al detalle la historia de T...Starting at €8.20
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Intenseye: Powering Workplace Health and Safety with AI
Toffel, Michael W.; Abdel Aal, YoussefCase HBS-622037-EService and Operations ManagementIntenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye's technology solution was developed, how it works, and their target clients. The case highlights the tradeoffs associated with facial recognition and privacy, and the challenges measuring...Starting at €8.20
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The Offshoring of High-Value Services and the Globalization of Capability Sourcing
Adegbesan, Adetunji; Ricart, Joan EnricTechnical Note SMN-670-EService and Operations ManagementOffshoring used to be synonymous with the pursuit of a low-cost strategy. In traditional or ¿first-generation¿ business process offshoring, firms would ship highly standardized or highly repetitive low-skill business processes to workers in countries with significantly lower labour costs. As such, any labour-intensive tasks that could be codified and transmitted over long distances were candidates for the offshorer¿s axe, in firms faced with incr...Starting at €8.20