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SicherPro Security at Truckzeit
de Santiago, RafaelCase AD-346-EDecision Analysis, Service and Operations ManagementSicherPro offers global and specialized security services that, combined with the most advanced technologies, seek maximum efficiency for companies' business management. A typical problem the company faces is how to assign security officers in such a way that the customer's needs are met and, at the same time, the assignment is as efficient as possible. The case deals with the problem of assigning scarce resources (guards, in this case) in the mo...Starting at €8.20
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WoKou Robotics
de Santiago, RafaelCase AD-372-EDecision Analysis, Service and Operations ManagementWoKou Robotics is a global artificial intelligence company that manufactures two of its most popular robots in the same plant. Manufacturing is divided into several processes: robotic design, 3D printing and wiring. The case provides a natural scenario to introduce linear optimization techniques. The last part of the case is designed to encourage discussion of optimization in the presence of uncertainty (simulation methods) using the simulation o...Starting at €8.20
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Ivor Spencer: Formación de mayordomos de talla mundial: La valoración de los intangibles
Mitchell, Jordan; Prats, Mª JuliaCase E-89Entrepreneurship, Service and Operations ManagementIvor Spencer, maestro de ceremonias de fama mundial y propietario de la escuela de mayordomos y secretarios personales Ivor Spencer, había oficiado más de 1.000 ceremonias de la familia real británica y había formado personalmente a más de 450 mayordomos. Desde 1981, Spencer venía gestionando la escuela, una sociedad limitada privada con un volumen de negocio de 152.266 libras esterlinas. Pero ahora, a sus 81 años, Spencer creía que era un moment...Starting at €8.20
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Series temporales (Descomposición clásica)
Agell, PereTechnical Note TMN-154Decision Analysis, Finance, Service and Operations ManagementLa nota describe la descomposición clásica de una serie temporal en las componentes: tendencia, estacional y aleatoria. Se empieza por el cálculo de la tendencia, explicando previamente cómo elegir dentro de sus tipos más usuales. Seguidamente, después de la elección del tipo de modelo (aditivo o multiplicativo) se pasa a la determinación de las componentes estacionales y aleatorias. El análisis de las componentes aleatorias permite opinar sobre ...Starting at €8.20
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Language Exchange Club (LEC)
Baucells Alibés, Manel; de Santiago, Rafael; Malagrida, SergioCase AD-320-EService and Operations ManagementThe case deals with assigning people to jobs. It focuses particularly on how to streamline team creation as effectively as possible. Although the case deals specifically with forming groups in one of IESE's clubs, the methodology may be easily applied to any other type of team.Starting at €8.20
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Elements of statistics - Summary
Agell, PereTechnical Note TMN-161-EDecision Analysis, Finance, Service and Operations ManagementStarting at €8.20
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Distribución normal
Agell, PereTechnical Note TMN-189Decision Analysis, Finance, Service and Operations ManagementSe explican la definición y propiedades más importantes de la distribución normal. Se dan las tablas de sus funciones, densidad y probabilidad. Al final contiene algunos ejercicios con sus soluciones.Starting at €8.20
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Método de previsión de ventas, Un
Agell, PereTechnical Note TMN-127Service and Operations ManagementStarting at €8.20
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Grenarello Gardens Preservation Foundation
de Santiago, RafaelCase AD-327-EAccounting and Control, Finance, Service and Operations ManagementThe case describes the recent creation of an Italian foundation whose mission is to foster and promote the preservation of historic gardens and parks. When the manager is asked to brief the City Council about the foundation¿s financial situation, he creates a tool to generate the financial reports simplifying the accounting process to a minimum. The case is meant to exploit the power of Microsoft Excel PivotTables and advanced Excel functions.Starting at €8.20