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Clínicas Buenavista: Information for the Medical Director
Stein, Guido; Cebrecos, EnriqueCase E-127-EService and Operations ManagementThe following Wednesday Dr. Mackay, medical director and major shareholder in the Clínicas Buenavista was to have a meeting with Alejandro Lanzagorta, Business Manager at Eye Care, to negotiate lens prices for 2009. He had already told him on the phone that the group's buying potential was 4,000 multifocal lenses and 8,000 monofocal lenses so he should make a suitable offer, as they want to finalize the decision as soon as possible. However they ...Starting at €8.20
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Lentes multifocales de Eye Care: Información del Business Manager
Cebrecos, Enrique; Stein, GuidoCase E-128Marketing, Service and Operations ManagementEl lunes 12 de enero de 2009, El director médico de Buenavista acababa de llamar a Alejandro solicitando una oferta para 4.000 lentes multifocales DifraCare y 8.000 monofocales MonoCare. Después de meses de un cuidadoso trabajo de preparación, Alejandro Lanzagorta , Business Manager de Eye Care, empresa líder en el desarrollo y comercialización de productos ofálmicos, finalmente iba a lograr sentar a negociar al Dr Rud Mackay, director médico y ...Starting at €8.20
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The Seattle Center Arena (A): Can't Find a Better Man
Foster, George; Johnson, ChristyCase SGSB-SPM56A-EService and Operations ManagementOn December 5, 2018 The Oak View Group (OVG) broke ground on the Seattle Center Arena (SCA) project. The cost of the project was not insignificant—and it continued to rise. Originally projected to cost $564 million, at groundbreaking the price tag stood at $850 million. Seattle sports fans were thrilled with the project. The city of Seattle had been without a winter sports team since 2008 when the Seattle SuperSonics, a National Basketball ...Starting at €8.20
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Criterios de decisión de un inversor: Warren Buffett
Stein, Guido; García de Santos, TeresaTechnical Note DPON-358Decision Analysis, Innovation and Change, Knowledge and Communication, Leadership and People Management, Service and Operations ManagementEsta nota técnica subraya el papel de los criterios en la toma de decisiones. Según el Diccionario de la Lengua de la Real Academia Española, la primera acepción de criterio es la de "norma para conocer la verdad"; en una segunda acepción, se indica "juicio o discernimiento" y, entre sus sinónimos, se encuentran "cordura" y "sensatez". El objetivo es dar a conocer los criterios de decisión que, durante décadas y décadas, ha ido puliendo Warren Bu...Starting at €8.20
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The USGA: Advancing the Game of Golf in a Complex Ecosystem
Foster, George; Chou, Madie; Gutierrez, Gerzain; Hoyt, DaveCase SGSB-SPM60-EService and Operations ManagementThe United States Golf Association (USGA), operates among a network of associations and organizations in the game of golf. In the ecosystem of golf, there are many stakeholders, but no single governing body with overarching power to direct the action of other stakeholders. While the USGA works to improve the health of the golf industry, and the experience of participants, the actual experience of golfers is dependent on their local facilities, wh...Starting at €8.20
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Sybila Börjesson en Catek (A, B, C y D) - Nota del instructor
Stein, GuidoTeaching Note DPOT-25Leadership and People Management, Service and Operations ManagementEl objetivo de este caso en su primera parte, subtitulada "Hacia la dirección general", es reflexionar sobre las claves de la exitosa carrera profesional de una mujer directiva y sobre los retos laborales y personales que aborda al ser nombrada directora general de una compañía del sector logístico en fase de expansión. La parte B, subtitulada "La decisión del patrón", permite discutir las razones por las que la relación entre el dueño de la emp...Starting at €0.00
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Sybila Börjesson at Catek (A, B, C and D) - Teaching Note
Stein, GuidoTeaching Note DPOT-25-ELeadership and People Management, Service and Operations ManagementThe objective of the first part of this case, entitled "Towards General Management", is to reflect on the key elements in the successful career of Sybila, a female executive, and also to look at the personal and professional challenges she has to face when appointed Managing Director of a logistics company under expansion. The second part, B, "The Decision Taken by the Boss" is a chance to discuss the reasons why she, as Managing Director, and th...Starting at €0.00
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Eye Care Multifocal Lenses: Information for the Business Manager
Cebrecos, Enrique; Stein, GuidoCase E-128-EMarketing, Service and Operations ManagementOn Monday January 12, 2009 the medical director of Buenavista, had just made a telephone call to Alejandro asking for a quotation for 4,000 DifraCare multifocal lenses and 8,000 MonoCare monofocals. After months of careful preparation, Alejandro Lanzagorta, a Business Manager at Eye Care, the market leader in the development and marketing of ophthalmic products was at last going to be able to sit down and negotiate with Dr. Rud Mackay, the medica...Starting at €8.20
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Clínicas Buenavista: Información del director médico
Stein, Guido; Cebrecos, EnriqueCase E-127Service and Operations ManagementEl próximo miércoles, el Dr. Mackay, director médico y accionista mayoritario de Clínica Buenavista, tenía una reunión con Alejandro Lanzagorta ("Business Manager" de Eye Care) para negociar los precios de las lentes para el año 2009. Ya le había adelantado por teléfono que el potencial del grupo era de 4.000 lentes multifocales, y 8.000 lentes monofocales y que presentase una oferta adecuada, pues deseaban cerrar la decisión lo antes posible. Ta...Starting at €8.20
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The Seattle Center Arena (B): The Battle for the Arena
Foster, George; Johnson, ChristyCase SGSB-SPM56B-EService and Operations ManagementOn December 5, 2018 The Oak View Group (OVG) broke ground on the Seattle Center Arena (SCA) project. The cost of the project was not insignificant—and it continued to rise. Originally projected to cost $564 million, at groundbreaking the price tag stood at $850 million. Seattle sports fans were thrilled with the project. The city of Seattle had been without a winter sports team since 2008 when the Seattle SuperSonics, a National Basketball ...Starting at €5.74