Search results
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General Óptica Internacional
Bohnsen, B.; Nueno, PedroCase P-997Service and Operations ManagementGeneral Optica Internacional considera la posibilidad de centralizar la producción de gafas (por ajuste de cristales) en lugar de realizar el trabajo de forma descentralizada en las ópticas. La centralización implica ahorro de costes, pero puede presentar problemas de servicio.Starting at €8.20
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General Óptica Internacional
Bohnsen, B.; Nueno, PedroCase P-997-EService and Operations ManagementGeneral Optica Internacional is considering the possibility of centralizing its production of glasses (lens fitting) instead of decentralizing the work to optician. Centralization saves costs but may give rise to service problems.Starting at €8.20
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Process Analysis Simulation
Markou, PanosExercise DARDEN-OM-1718-EService and Operations ManagementThis interactive exercise emulates a process wherein a virtual Card is created in a series of steps. It can be used to expose students to ideas and concepts in process analysis, management, and improvement. It may be used in classes focusing on operationsStarting at €8.20
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The Internet of Things
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1792-EService and Operations ManagementThe Internet of Things (IoT) can be generally explained as a network of objects that collect data regarding their surroundings and transfer it across the internet to various systems. While the addition of more information can improve a business’s data-driven decision-making, should all businesses invest in IoT? This technical note explores IoT technologies, discusses how it is being used in industry, brings up some advantages and disadvantages, o...Starting at €8.20
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Artificial Intelligence in Business: Machines and Management
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1778Service and Operations ManagementThis technical note offers an overview of artificial intelligence (AI) and some ways in which machine learning is leveraged to build this type of intelligence. The note also explores two schools of thought around AI’s potential, discusses the possible rolStarting at €8.20
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Ruffini Plásticos, S.A. (A)
Bohnsen, B.; Dionis, LorenzoCase P-978Service and Operations ManagementUna empresa en el sector de los plásticos es comprada por una multinacional. 10 años después la compra el grupo directivo. El caso explica el negocio de la empresa y toda la historia hasta la compra de los directivos. La empresa tiene una cultura especial que viene del fundador. Esta cultura, junto con las personas son muy importante para entender las implicaciones del MBO en la empresa.Starting at €8.20
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Product Development at StubHub: Don't Stop Believin'
Markou, Panos; Chao, Raul O.; Goldberg, RebeccaCase DARDEN-OM-1705-EService and Operations ManagementArnie Katz, chief product and technology officer at StubHub (SH), was helping to lead a contest intended to result in innovative and valuable new ideas. Product managers presented more than 100 new business initiative proposals to create new value for customers and provide additional revenue streams and differentiation opportunities. The secondary-ticket (resale) market in the United States was becoming increasingly fragmented, and SH was losing ...Starting at €8.20
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Data Quality and Data Engineering
Laseter, Timothy M.; Frazer, Anne; Boatright, BenjaminTechnical Note DARDEN-OM-1790-EService and Operations ManagementAs companies increasingly rely on data and analytics to make decisions and improve their operations, it becomes clear that data quality can be a major issue. The insights gleaned from data analytics are useful only if the data is of high quality. This note summarizes some common issues that can result in low-quality data and explores the crucial task of data engineering. This note is taught at Darden in the second-year elective, “Digital Operat...Starting at €8.20
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Process Analysis Simulation - Teaching Note
Markou, PanosTeaching Note DARDEN-OM-1718TN-EService and Operations ManagementTeaching Note for product OM-1718Starting at €0.00
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Ruffini Plásticos, S.A. (B)
Bohnsen, B.; Dionis, LorenzoCase P-981Service and Operations ManagementUna empresa en el sector de los plásticos es comprada por una multinacional. Diez años después la compra el grupo directivo. El caso explica el negocio de la empresa y toda la historia hasta la compra por los directivos. La empresa tiene una cultura especial que viene del fundador. Esta cultura, junto con las personas, son muy importantes para entender las implicciones del MBO en la empresa.Starting at €5.74