Search results
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Amazon: El distribuidor total
Vidal Romero, A.; Garrido Martinez, E.Case IIST-PI-186Service and Operations ManagementAmazon era una de las tres grandes empresas del mundo electrónico (junto con Google y Facebook) y la mayor empresa del mundo dedicada al comercio electrónico con más de (cien mil millones de dólares en ventas anuales). El caso describe el modelo de negocio de Amazon y el entorno del comercio electrónico. Resulta interesante analizar el propio modelo de Amazon y debatir sobre el futuro de este modelo basado en el crecimiento, el impacto que está t...Starting at €8.20
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Eurostar and the Channel Tunnel Incident (A)
Rocha e Oliveira, Paulo; Lago, Alejandro; Valadas, JorgeCase M-1251-EMarketing, Service and Operations ManagementThis case describes the ordeal experienced by passengers who were trapped under in English channel on December 2009 and poses questions related to how managers should react to the situation. The main issues that come out in the case relate to how the firm should react to this service failure.Starting at €8.20
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Eurostar and the Channel Tunnel Incident (A) (Portuguese Version, Brazil)
Rocha e Oliveira, Paulo; Lago, Alejandro; Valadas, JorgeCase M-1251-PBMarketing, Service and Operations ManagementThis case describes the ordeal experienced by passengers who were trapped under in English channel on December 2009 and poses questions related to how managers should react to the situation. The main issues that come out in the case relate to how the firm should react to this service failure.Starting at €8.20
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Gruppo La Doria: Un Anno Dopo L’acquisizione di PA.FI.AL, Come continuare a fare crescere la Redditivitá?
Vidal Romero, A.; Llano Irusta, M. A.Case IIST-PI-178-I-ITService and Operations ManagementIl Gruppo La Doria, principale produttore italiano di prodotti a base di pomodoro, conserve in lattina, succhi di frutta e salse pronte all'uso, è stato un importante fornitore di grandi catene di supermercati, sia in Italia che all'estero, principalmente di prodotti riportanti il proprio marchio . La recente acquisizione da parte del Gruppo Pa.fi.al - leader nel mercato italiano delle salse pronto all'uso con marchi propri è stata ritenuta strat...Starting at €8.20
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Gate Gourmet
Vidal Romero, A.; Garrido Martinez, ECase IIST-PI-154-E-EService and Operations ManagementIn 2014, Gate Gourmet España (GGE) was the Spanish subsidiary of Gate Group, one of the biggest providers of independent, on-board passenger services in the world. The case describes the crisis situation in the passenger air transportation sector in 2010. In 2010, the General Manager of GGE, David de la Torre, decided that operations needed a deep transformation to render them more efficient and that they needed to change the “civil service” ment...Starting at €8.20
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Gate Gourmet. Teaching Note
Vidal Romero, A.; Garrido Martinez, E.Technical Note IIST-PITN-154-E-EService and Operations ManagementIn 2014, Gate Gourmet España (GGE) was the Spanish subsidiary of Gate Group, one of the biggest providers of independent, on-board passenger services in the world. The case describes the crisis situation in the passenger air transportation sector in 2010. In 2010, the General Manager of GGE, David de la Torre, decided that operations needed a deep transformation to render them more efficient and that they needed to change the “civil service” ment...Starting at €8.20
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Amazon: The total Retailer
Vidal Romero, A.; Garrido Martinez, E.Case IIST-PI-186-E-EService and Operations ManagementAmazon was one of the three leading companies in the e-world (together with Google and Facebook) and the world's largest e-commerce business, with annual sales of more than 100 billion USD. This case describes Amazon's business model and e-commerce environment. It is interesting to analyze Amazon's growth-based model and discuss its future. It is also worth exploring its current and future impact on retailing and the position of its offline compe...Starting at €8.20
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Eurostar and the Channel Tunnel Incident (B): Eurostar's Immediate Reaction
Rocha e Oliveira, Paulo; Lago, Alejandro; Valadas, JorgeCase M-1256-EMarketing, Service and Operations ManagementThis case describes the ordeal experienced by passengers trapped under the English Channel in December 2009 due to a train failure and poses questions related to how managers should have reacted to the situation. The main issues discussed in the case relate to how the firm should have reacted to this service failure. The (B) case describes the actions taken by Eurostar management immediately following the incident.Starting at €5.74
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Proan
Vidal Romero, A.; Llano Irusta, M. A.Case IIST-PI-191-E-EService and Operations ManagementProan is an excellent example of an integrated industry, leader in Latin America and second worldwide. The Institute's activities in the Americas demand success stories of leading companies in their sectors. Moreover, the Agri-Food Transformation Industry area will be nurtured by the topics addressed, which include products innovation for greater added value and the needs of a niche market vs. a large consumer market.Starting at €8.20
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La Doria Group: One year after the acquisition of PA.FI.AL, How to continue growing more profitably - Teaching note
Vidal Romero, A.; Llano Irusta, M. A.Teaching Note IIST-PITN-178-E-EService and Operations ManagementItaly’s leading manufacturer of tomato-based products, canned vegetables, fruit juices, and ready-to-use sauces La Doria Group was an important supplier of large supermarket chains, both in Italy and abroad, selling mainly private label products. The recent acquisition of the Pa.fi.al Group (a leader in the Italian market of ready-made sauces under private labels) was thought to be strategic and synergistic, as it would help La Doria to develop n...Starting at €0.00