Search results
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Queueing
Grasas, Alex; Ribera, JaumeTechnical Note PN-427-EService and Operations ManagementThis note discuss interference times (and stocks or queues) in situations where there is in fact sufficient capacity to cover the process demands and yet interferences occur due to variations in the arrival rate or in service times. It contains two calculation sheets for the M/M/s and G/G/s models that introduce various measures of efficiency in a queueing system: "hard" or objective measures (such as costumer waiting time) and "soft" or subjecti...Starting at €8.20
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Process capacity calculator
Grasas, Alex; Ribera, JaumeTechnical Note PN-425-EService and Operations ManagementThis note contains the tools for computing the capacity of a process when dealing with a single product, and with multiple products. In order to do so, the different tasks and operations needed for manufacturing a single product and the resources employed in the process have to be taken into account. In the case of multiple products, we also need to keep in mind the preparation time, the product mix and the batches. Data from case number P-634, «...Starting at €8.20
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IZAR
Grasas, Alex; Ribera, JaumeCase P-1056-EService and Operations ManagementThe case describes the development of a project to build an FPSO (Floating Production, Storage, Offloading) unit in the Fene shipyard, one of the business units of the Spanish military and civil shipbuilding company Izar. The project is a novelty for the company in that for the first time it has decided to use the critical chain method, an application of the Theory of Constraints (TOC) to project management.Starting at €8.20
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Políticas de inventario - La contabilidad de los stocks
Grasas, Alex; Ribera, JaumeTechnical Note PN-430Service and Operations ManagementEsta nota pone en práctica la contabilidad de stocks a través de algunos ejemplos basados en la política (s, S). Entendemos por contabilidad de stocks la logística de su evolución temporal, es decir, el cálculo de los niveles de existencias en cada momento del tiempo, en función de los parámetros del sistema y sus políticas de control. También contiene una hoja que calcula los valores de s y S siguiendo un método aproximado de Ehrhardt....Starting at €8.20
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Amazon Web Services
Huckman, Robert S.; Pisano, Gary P.; Kind, LizCase HBS-609048-EService and Operations ManagementConsiders the development of Amazon Web Services (AWS), a division of Amazon.com, Inc., specializing in the provision of web-based storage and computing services to web developers. The case focuses on the issues facing Andy Jassy, the head of AWS, in 2008 as AWS faces increased competition from established technology giants, such as Google, Microsoft, and IBM. Students are asked to consider whether entry into web services by Amazon, which had est...Starting at €8.20