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Note on Scenario Planning in High-Uncertainty Environments: The Disruption Matrix
Costa, Carlos; Nueno, José LuisTechnical Note MN-405-EDecision Analysis, Innovation and Change, StrategyThe coronavirus pandemic is an unexpected external event with a profound impact on demand in all sectors that is highly conditioned by decisions that correspond to external stakeholders. After overcoming their initial shock, within this context companies have to think about their future in two or three years; however, it is very difficult for the management team to plan and define a clear strategy when it remains unknown when and how they will be...Starting at €8.20
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Nota sobre planificación por escenarios en entornos de alta incertidumbre: matriz de disrupción
Costa, Carlos; Nueno, José LuisTechnical Note MN-405Decision Analysis, Innovation and Change, StrategyLa pandemia de la COVID-19 es un suceso externo inesperado con un profundo impacto en la demanda y en la competencia de cada sector, y que se encuentra muy condicionado por decisiones que corresponden a stakeholders externos. En este entorno y tras superar el shock inicial, las empresas tienen que pensar en el futuro dentro de dos o tres años, y resulta muy difícil, para el equipo directivo, planificar y definir una estrategia determinada, cuand...Starting at €8.20
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The Conundrum of Contingent Free Shipping
Baucells, Manel; Lert, DevinCase DARDEN-QA-0939-EDecision AnalysisThis case uses the intent to make an online purchase of a clothing item to explore the role intuition may play in shopping decisions. Two criteria, price and quality, are identified as being important, and the protagonist is presented with another attribute: shipping cost. Because consumers may not expect to pay for shipping, they may be willing to buy an item that otherwise would not be attractive when doing so is rewarded with free shipping.Starting at €8.20