Search results
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United Parcel Service (A) (Spanish version)
Sonnenfeld, Jeffrey A.; Lazo, MeredithCase HBS-420S18Leadership and People ManagementUnited Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of technical expertise it could not simply cull from within its ranks. Whether, when, and how the new people were to be hired and assimilated, and to what extent the UPS culture and/or the n...Starting at €8.20
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United Parcel Service (B) (Spanish version)
Sonnenfeld, Jeffrey A.; Lazo, MeredithCase HBS-420S19Leadership and People ManagementWith expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to adjust its human resource policies to businesses and people which were substantially different from its traditional ones. The objective is to examine the tradeoffs in changing strong cultures and well established hiring, promotion, and reward practices to meet business needs.Starting at €5.74
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Warner Cable (A) (Spanish version)
Sonnenfeld, Jeffrey A.; Peiperl, MauryCase HBS-416S08Leadership and People ManagementThe new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some employees and superiors question his turnaround style. Their concerns have broad implications for career systems at Warner. Teaching objectives include the understanding of human res...Starting at €8.20
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Contra ataque. Cómo los grandes líderes renacen tras un desastre profesional
Sonnenfeld, Jeffrey A.; Ward, Andrew J.Article HBS-R0701GLeadership and People ManagementEntre las pruebas de un líder, pocos son más difíciles - y más doloroso - que se recupera de una catástrofe carrera. La mayoría de los líderes caídos, de hecho, no se recuperan. Sin embargo, dos décadas de experiencia en consultoría, investigación académica, y sus propias experiencias personales han convencido a los autores que los líderes pueden triunfar sobre la tragedia - si lo hacen deliberadamente. Los grandes líderes tienen mucho en común c...Starting at €8.20
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What CEOs Really Think of Their Boards
Sonnenfeld, Jeffrey A.; Kusin, Melanie; Walton, EliseArticle HBS-R1304H-ELeadership and People ManagementIn the wake of the corporate missteps of recent years, we've heard plenty about how boards of directors should act as more responsible stewards. But one voice has been notably missing from the chorus of advice--the voice of the CEO. The authors, who include the founder of the Yale Chief Executive Leadership Institute, have tapped their networks to ask dozens of well-regarded chief executives: What keeps boards from being as effective as they coul...Starting at €8.20
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Firing Back: How Great Leaders Rebound After Career Disasters
Sonnenfeld, Jeffrey A.; Ward, Andrew J.Article HBS-R0701G-ELeadership and People ManagementAmong the tests of a leader, few are more challenging--and more painful--than recovering from a career catastrophe. Most fallen leaders, in fact, don't recover. Still, two decades of consulting experience, scholarly research, and their own personal experiences have convinced the authors that leaders can triumph over tragedy--if they do so deliberately. Great business leaders have much in common with the great heroes of universal myth, and they ...Starting at €8.20
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When the CEO Can't Let Go (HBR Case Study and Commentary)
Pound, John; Sonnenfeld, Jeffrey A.; Lichtenfels, Philip A.; McDonald, AlonzoArticle HBS-95509-ELeadership and People ManagementEvery morning, Paul Marsh, the chairman, president, and CEO of Kansas-based Coltrane Farm Equipment & Manufacturing, climbs the six flights of stairs to his office as part of his stress management plan. But recently the stress has intensified. In just five months, Marsh is retiring, and critics charge that there is no one suitably prepared to step into his job. Coltrane has prospered mightily under Marsh's leadership, and in recent years he has p...Starting at €8.20