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CircleUp in 2019: Investing in the Future
Siegel, Robert; Kavanaugh, BlakeCase SGSB-E694-EEntrepreneurshipCircleUp was founded in 2012 as a marketplace that matched accredited investors to emerging consumer packaged goods companies. A tool that the team developed early-on to reduce the friction involved in finding and evaluating new companies, Helio, gradually become very accurate in predicting the growth trajectory of early-stage companies. Ryan Caldbeck, co-founder and CEO of CircleUp, decided in 2018 to shut down the marketplace and focus the com...Starting at €8.20
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Cura: Bringing Digital Health to the Arab World
Siegel, RobertCase SGSB-SM344-EStrategyA family health crisis, difficulties making urgent medical appointments, and inefficient doctor-patient communications had convinced two tech entrepreneurs that Saudi Arabia’s health care system was ripe for a digital intervention. Digital health technologies had focused primarily on health care providers, leaving patients in Saudi Arabia largely on the sidelines—was telehealth, and real-time patient communication tools, the next big digital revo...Starting at €8.20
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Foodics: Changing the Way Restaurants Connect with Customers
Siegel, RobertCase SGSB-SM346-EStrategyFoodics aimed to develop a point-of-sale system that offered food and beverage establishments an all-in-one workflow solution, providing a digital menu system to replace outdated analog systems and paper stickers to update menu prices. The case study discusses the hurdles and complexities of bringing what appeared to be a logical and simple digital solution to market, as well as plan for strategic expansion across multiple countries. Integrating...Starting at €8.20
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Target: Creating a Data-Driven Product Management Organization
Siegel, Robert; Kingbo, DavidCase SGSB-SM308 Spanish VersionStrategyAs retail shopping has changed with the rise of e-commerce, Target Corporate, one of the largest retail stores in the United States, made the strategic decision to invest in developing a core data science and technology team to remain competitive in its physical and online shopping experiences. The company hired a team of technologists who initially worked at enhancing the company’s digital and mobile solutions, but soon began influencing the com...Starting at €8.20
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Cinnamon: New Product Introduction
Siegel, Robert; Mirabile, DominicCase SGSB-SM357-EStrategyThis case explores the introduction of a new product that targets both new and existing segments of the investment management services market. Cinnamon, a discretionary investment management app, was founded in the United Kingdom in 2011. With the help of the team’s first product manager, Maria Pasquale (GSB ’11), Cinnamon navigated the new product introduction process: identifying unmet needs, developing value hypotheses, building a minimum vi...Starting at €8.20
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ServiceNow: Workflow Platform Driving Rapid Organic Growth
Siegel, Robert; Goldberg, Amir; Mirabile, DominicCase SGSB-E771-EEntrepreneurshipThis case follows the organic growth story of ServiceNow, a workflow platform serving enterprise customers. ServiceNow found product-market fit in streamlining workflows for IT service management. It later evolved its product, engineering, and go-to-market organizations to expand first into adjacencies within IT and then into additional domains such as HR, customer service, and others. The case charts ServiceNow’s path of organic growth towar...Starting at €8.20