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- Case
Kola Real: La expansión internacional
Collection: PAD - Universidad de Piura (Perú)Ref.: PAD-DG-C-406Published: Aug 1, 2003Reviewed: Aug 1, 2003Format: PDFPages: 22Language: Spanish - Case
El Instituto Nacional de las Artes Escénicas y de la Música, INAEM
Collection: IESE (España)Ref.: P-1129Published: Dec 19, 2013Format: PDFPages: 22Language: Spanish - Technical Note
An Overview of Service Design
Collection: IESE (España)Ref.: PN-478-EPublished: Nov 7, 2011Format: PDFPages: 19Language: English - Technical Note
The Service Activity Sequence in Healthcare
Collection: IESE (España)Ref.: PN-485-EPublished: Sep 3, 2012Format: PDFPages: 40Language: English - Technical Note
El diseño de una garantía
Collection: IESE (España)Ref.: PN-365Published: Feb 1, 1995Format: PDFPages: 6Language: Spanish - Case
AVE: ¿sostenibilidad en el servicio o reinventarse
Collection: IESE (España)Ref.: P-1168Published: Jun 18, 2018Format: PDFPages: 19Language: Spanish - Case
Hospital Clinic de Barcelona: A Governance Concept for an Innovative Hospital
Collection: IESE (España)Ref.: P-1147-EPublished: Feb 21, 2017Format: PDFPages: 25Language: English - Technical Note
The Value of a Satisfied Customer
Collection: IESE (España)Ref.: PN-368-EPublished: Apr 15, 1995Format: PDFPages: 5Language: English - Technical Note
Compitiendo desde las operaciones: la implantación de la nueva cultura operativa
Collection: IESE (España)Ref.: PN-456Published: Feb 18, 2010Format: PDFPages: 18Language: Spanish - Technical Note
Una breve introducción a los museos
Collection: IESE (España)Ref.: PN-445Published: Feb 24, 2011Format: PDFPages: 45Language: Spanish