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Kola Real: La expansión internacional
Ferré, Miguel; Natividad, GabrielCase PAD-DG-C-406EntrepreneurshipDescribe el caso de la internacionalización de una empresa peruana en varios países de la región, partiendo de unos modestos inicios en Ayacucho (1988). Se puede discutir la similitud o diferencias en la forma de nacer según el contexto de cada país.Starting at €8.20
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Shouldice Hospital Ltd.
Heskett, James L.Case HBS-683068-EService and Operations ManagementVarious proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity and organizational analysis, describes a well-focused, well-managed medical service facility that may well point the way to future economies in the field.Starting at €8.20
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Putting the Service-Profit Chain to Work (HBR Classic) (Spanish version)
Heskett, James L.; Jones, Thomas O.; Loveman, Gary W.; Sasser, W. Earl, Jr.; Schlesinger, Leonard A.Article HBS-R0807LService and Operations Managementinvestment in people, technology that supports frontline workers, revamped recruiting and training practices, and compensation linked to performance. They also express a vision of leadership in somewhat unconventional terms, referring to an organization's "patina of spirituality" and the "importance of the mundane." In this article, Heskett, Jones, Loveman, Sasser, and Schlesinger take a close look at the links in the service-profit chain, which...Starting at €8.20
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Perder el cargo de CEO y recuperarlo
Beard, AlisonArticle HBS-R1010NLeadership and People ManagementMichael Mack fue un éxito prototípica historia después de conseguir su MBA de Harvard, trabajó para un primer nivel de la firma de consultoría y al lado hizo un movimiento en la actividad empresarial como el dueño de una cadena de restaurantes de crecimiento. Entonces, para su sorpresa, su tablero lo despidió. Ese contratiempo le envió en un viaje personal que lo más prudente un líder mucho más hizo.Starting at €8.20
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Surviving Twin Challenges-at Home and Work (Spanish version)
Beard, AlisonArticle HBS-R1101QLeadership and People ManagementWithin a period of 23 months, Lois Quam found herself with a dizzying level of responsibility, both at work-as research director at UnitedHealthcare and head of the company's public-sector services division-and at home, with newborn twins and a toddler. But rather than bend under the weight of either pressure, Quam found ways to thrive in both areas of her life. Namely, she focused on big-picture goals, doing what was required to be the kind of m...Starting at €8.20
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It's Hard to Be Good (Spanish version)
Beard, Alison; Hornik, RichardArticle HBS-R1111EStrategyExcellence in community engagement, labor relations, environmental protection, corporate governance, and supply chain accountability isn't easy to achieve. But in the long run, top performance in those areas strengthens an organization, as the five companies profiled in this article demonstrate. They prove that doing the right thing isn't at odds at all with building the bottom line, and in fact it can be integral to a firm's economic logic. Dutc...Starting at €8.20
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Trabajo de vida: Kenneth Cole
Cole, Kenneth; Beard, AlisonArticle HBS-R1112MKnowledge and CommunicationHBR diseñador de moda Kenneth Cole entrevistas en una carrera que ha combinado el trabajo, la familia y el activismo comunitario.Starting at €8.20
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Trabajo de vida: Kareem Abdul-Jabbar
Abdul-Jabbar, Kareem; Beard, AlisonArticle HBS-R1201QKnowledge and CommunicationKareem Abdul-Jabbar, uno de los centros de la mayoría de los célebres de la historia del baloncesto, se ha convertido en un exitoso escritor, historiador y cineasta.Starting at €8.20
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The New Science of Team Chemistry (Spanish version)
Johnson Vickberg, Suzanne M.; Christfort, Kim; Fisher, Helen; Beard, Alison; Harrell, EbenArticle HBS-R1702BStrategyThis Spotlight package focuses on the personality types that make up a team--and how to get the best from any combination. In "Pioneers, Drivers, Integrators, and Guardians," Suzanne Johnson Vickberg and Kim Christfort of Deloitte discuss strategies for making the most of cognitive diversity on teams. When teams fall short of their potential, it's often because leaders don't know how to spot and manage the differences in how people approach their...Starting at €8.20
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Note on Managing the Growing Venture (Spanish version)
Hamermesh, Richard G.; Heskett, James L.; Roberts, Michael J.Case HBS-808S03EntrepreneurshipFocuses on the strategic and organizational challenges that confront growing enterprises and the entrepreneurs who lead them. Provides an overview of how a new venture needs to change as it passes from the initial start-up to the growth phase. Explores how a venture's leadership, strategy, and execution need to evolve to deal with rapid growth. A rewritten version of an earlier note.Starting at €8.20