Description
The Inside the Case video that accompanies this case includes teaching tips and insight from the author (available to registered educators only). In the fall of 2019, Facebook and its CEO Mark Zuckerberg are facing increased scrutiny on multiple fronts. Regulators from around the globe are threatening the company with punitive measures. Users are organizing against it. But there is little consensus around what, precisely, Facebook has done wrong, or what strategies Zuckerberg and his team should put in place for the future. "Facebook Faces the Regulators" traces the trajectory of the pioneering social media company up to this critical moment and considers its future, focusing on the core questions of governance that have recently engulfed it. Has Facebook simply become too powerful, the case asks? Has it violated the spirit of many countries' most sacred laws, if not the actual letter? Most fundamentally, what kinds of rules should be imposed on firms that run the world's social media markets? And who should make them?