Steemit: A New Social Media

  • Reference: HBS-720428-E

  • Year: 2016

  • Number of pages: 34

  • Geographic Setting: New York;United States;Virginia

  • Publication Date: Dec 19, 2019

  • Source: HBSP (USA)

  • Type of Document: Case

  • Industry Setting: Arts, entertainment & sports

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Description

This case discusses the alternative social media site Steemit, including the principles it was founded on in 2016 and the challenges it faced in 2019. Steemit was a blockchain-based platform that aimed to differentiate itself from other social media companies by returning power to its users, rather than centralizing control among company executives. Steemit rewarded its users with cryptocurrency for posting, commenting on, and upvoting content on the site. Although it championed itself as a bastion of free speech, in January 2019, it banned a user for soliciting funds in exchange for the release of conspiracy-theory-related documents. This ban called into question the degree to which Steemit was willing to exert control over the content posted to its site. In addition to these censorship issues, Steemit's developers had to weigh a number of strategic considerations about the future of the site. Questions they faced included how to avoid alienating potential users with Steemit's complex features (such as its intricate payment system) and how to prevent certain users (e.g., those who had been kicked off of other sites) from becoming overly dominant on its platform.

Keywords

Business ethics Competition Decision making Design Economic systems Employee beliefs Entrepreneurship Fair treatment Goals Incentives Money Motivation Network effects Organizational problems Platforms Product design Reputations Social networks Strategic objectives Strategy Technology Values