Description
On February 2011, a large earthquake hit Christchurch, New Zealand, causing loss of life. The Crusaders, a major sports franchise headquartered in Christchurch, must plan for the season, given that its facility has been extensively damaged and the season has already commenced. The franchisee board, managers, coaches and players have to deal with this catastrophe and build morale in the community by deciding what to do. The case examines the processes of decision-making and the participative nature of decisions involving players as well as management. The case examines the key role that leadership and character play in contingency and scenario planning.
Learning Objective
This case can be employed to demonstrate contingency planning in a disaster and the role of leadership by players, coaches and managers in a sports franchise. The case also places a strong focus on leadership, character and the importance of community to all decision makers involved in the process of crisis recovery.