IESE (España)
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West Line (A): Una transición planificada
Stein, Guido; Cuadrado de Madariaga, Marta; Pin Arboledas, José RamónCase DPO-315Information Technologies, Leadership and People Management, StrategyGuillermo Oliva es un joven abogado que ha ido desarrollando una exitosa carrera profesional en el mundo de la consultoría. Sus buenos resultados en West Line, compañía líder en el sector de las tecnologías de la información, le posicionan como el sucesor del actual CEO de Iberia. El caso presenta su promoción a director general y la importancia de la toma de posesión.Starting at €8.20
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Split One (A)
Riverola, Josep; Zschiesche A.Case P-989-EService and Operations ManagementThe relationship marketing agency Split One is faced with a sharp increase in workload due to the consolidation of its customer portfolio. After analyzing the situation, Osu, one of the founding partners, is of the opinion that increasing the number of staff members could solve the problem over the short term. But he also wonders if this would hide internal organization problems and major commercial deficiencies.Starting at €8.20
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West Line (A): A planned transition
Stein, Guido; Cuadrado de Madariaga, Marta; Pin Arboledas, José RamónCase DPO-315-EInformation Technologies, Leadership and People Management, StrategyGuillermo Oliva is a young professional who has gradually built a successful career in the consulting world. His good results at West Line, a leading company in the information technology sector, puts him in line as the successor of the current CEO for the Iberian Peninsula. This case presents his promotion to CEO and the significance of his taking over.Starting at €8.20
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Split One (A)
Riverola, Josep; Zschiesche A.Case P-989Service and Operations ManagementLa agencia de marketing relacional Split One se enfrenta a un fuerte aumento de la carga de trabajo debido a la consolidación de la cartera de clientes. Después de analizar la situación Osu, uno de los socios fundadores, pensó que, aumentando la plantilla, podría solucionar los problemas por lo menos a corto plazo. Pero también se preguntaba si ésto ocultaría problemas de organización interna o deficiencias comerciales de mayor índole.Starting at €8.20
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Split One (A) (Portuguese Version, Portugal)
Riverola, Josep; Zschiesche A.Case P-989-PPService and Operations ManagementThe relationship marketing agency Split One is faced with a sharp increase in workload due to the consolidation of its customer portfolio. After analyzing the situation, Osu, one of the founding partners, is of the opinion that increasing the number of staff members could solve the problem over the short term. But he also wonders if this would hide internal organization problems and major commercial deficiencies.Starting at €8.20
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Split One (A) (Portuguese Version, Brazil)
Riverola, Josep; Zschiesche A.Case P-989-PBService and Operations ManagementThe relationship marketing agency Split One is faced with a sharp increase in workload due to the consolidation of its customer portfolio. After analyzing the situation, Osu, one of the founding partners, is of the opinion that increasing the number of staff members could solve the problem over the short term. But he also wonders if this would hide internal organization problems and major commercial deficiencies.Starting at €8.20