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bKash: Financial Technology Innovation for Emerging Markets
Ishtiaq P Mahmood; Marleen Dieleman; Narmin TartilaCase IVEY-9B17M097-EEntrepreneurship, StrategyThe founder of bKash Limited (bKash), a successful mobile financial services (MFS) model pioneered in Bangladesh, built the company from scratch, targeting services at the lower socioeconomic segment of society and eventually acquiring 26 million customers. bKash has had a positive impact on the lives of countless poor people and has gained worldwide recognition for its innovative business model. The model required close collaboration with teleco...Starting at €8.20
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Sheng Siong Supermarket: Building and Sustaining Competitive Advantage
Yi Rong Loh; Ye Jun Lee; Marleen DielemanCase IVEY-9B14M108-EEntrepreneurship, StrategySheng Siong was the third-largest supermarket chain in Singapore. Its chief executive officer co-founded it with his two brothers in 1985. Sheng Siong’s business model was well suited to cater to the price-sensitive and more traditional customer segment in Singapore, with a dominant presence in suburban areas called “heartlands.” It also had a unique corporate philosophy, which was influenced by the personal values of its founding family. However...Starting at €8.20
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Rodamas Group: Designing Strategies for Changing Realities in Emerging Economies
Marleen Dieleman; Shawkat KamalCase IVEY-9B09M049-EStrategyBy 2008, Rodamas Group, owned by the ethnic Chinese Tan family, was one of the top-20 business groups in Indonesia. The company started as a trading firm in 1951 and, over time, became a joint venture partner in manufacturing businesses with a range of mainly Japanese partners. In the 1980s, the company transferred to the second generation leader. The businesses included glass manufacturing (with Asahi), personal care products (with Kao), packagi...Starting at €8.20
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Multistrada Agro International: Non-Market Strategy in Indonesia
Marleen DielemanCase IVEY-9B17M007-EEntrepreneurship, StrategyIn 2016, a personal threat was made against the managing director of Multistrada Agro International, an Indonesian industrial forestry firm. The permits for the firm’s new rubber plantation overlapped with an existing palm oil plantation and the activities of local villagers, and also drew concern from outsiders who claimed to have rights over the land or wished to protect the environment. In sum, the venture altered the delicate balance of confl...Starting at €8.20
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The IOI Group: Creating a Malaysian Palm Oil Multinational
Marleen Dieleman; Megha MittalCase IVEY-9B10M068-EStrategyThe case discusses the story of the IOI Group, one of the largest palm oil players in Malaysia, which has seen rapid growth in the past two decades. Family-controlled since 1982, the IOI Group's main businesses initially were property and palm plantations. As a relative latecomer in the palm oil industry, it grew both organically and through acquisitions, and, in 2010, had sales of about US$4.3 billion and employed 30,000 people. Over the years, ...Starting at €8.20
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Telefónica I+D
Porta, J.; Gómez, SandalioCase DP-110Leadership and People ManagementEl caso muestra el impacto de un sistema de valoración de puestos de trabajo (método HAY), en las políticas de RR.HH. (Retribución, Desarrollo profesional) y en los empleados de la empresa. Se cuestiona la validez de este enfoque, de valoración de puestos de trabajo, en una empresa puntera en el sector de telecomunicaciones y dedicada a la investigación y desarrollo, actividad donde la motivación de los empleados juega un papel que afecta directa...Starting at €8.20
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Almor, S.A. (A)
Gómez, SandalioCase DPO-255Leadership and People ManagementPlantea el problema de readaptación del personal ante un cambio en las políticas de la empresa.Starting at €8.20
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Liderazgo de un equipo deportivo (B)
Gómez, SandalioCase DPO-331Leadership and People ManagementEl caso ilustra el papel de un seleccionador nacional de fútbol sala dentro de la Selección, así como la dificultad en la toma de decisiones, el trato con los distintos jugadores y lo importante de dar a cada uno las mismas oportunidades. En particular, refleja la relación del seleccionador con el capitán del equipo, su evolución y cómo afecta a los demás jugadores. Muestra la importancia de ejercer un buen liderazgo, cuyo objetivo no sea aprovec...Starting at €5.74
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Telefónica I+D - Nota del Instructor
Porta, J.; Gómez, SandalioTeaching Note DPT-4Leadership and People ManagementStarting at €0.00
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