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Longxi Machinery Works - Quality Improvement (C) (Spanish version)
Robert Klassen; Larry Li; Tom GleaveCase IVEY-9A98DS03Service and Operations Management, StrategyEl grupo del control de calidad ha puesto varias contramedidas en ejecucion, y se han supervisado y se han divulgado los resultados. Un examen final es necesario determinar si este tipo de problema es probable repetirse, y donde mejora adicional se puede llevar a cabo en los sistemas de calidad de la compania. Este caso se disena para ser utilizado conjuntamente con (A) el caso, 9A98D001 y (B) el caso, 9A98D002.Starting at €5.74
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Siam Canadian Foods Co. Ltd. (Spanish version)
John R. Kennedy; Tony S. Frost; Tom GleaveCase IVEY-9A97GS03Entrepreneurship, StrategyEl director de gerente y fundador de la compania Siam Canadian Foods Co. Ltd., basados en Bangkok consideraba las oportunidades de negocio emergentes en el pais vecino Birmania (tambien conocida como Myanmar). Aunque relativamente sea subdesarrollado comparado al resto de Asia Sur-Oriental, Birmania estuvo experimentando niveles aumentados de actividad de la inversion extranjera estos ultimos anos. Tailandia, que habia considerado entrar en Birma...Starting at €8.20
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Five Star Beer - Pay for Performance (Spanish version)
Brian Golden; Tom GleaveCase IVEY-9A98CS04Entrepreneurship, Leadership and People Management, StrategyEl presidente y gerente general estan revisando un sistema de pago por desempeno. El presidente necesita determinar si estos sistemas estan apropiadamente disenados con el fin de asegurar la mas alta calidad del producto a progresivamente bajos costos. De lo contrario, necesita considerar como sugerir que estos y otros sistemas sean modificados a fin de lograr los objetivos de costo y calidad.Starting at €8.20
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Longxi Machinery Works ) Quality Improvement (A) (Spanish version)
Robert Klassen; Larry Li; Tom GleaveCase IVEY-9A98DS01Service and Operations Management, StrategyEl ingeniero auxiliar en el departamento termal del tratamiento de una empresa propiedad del gobierno en China ha recibido la aprobacion para la formacion de un nuevo grupo del control de calidad para reducir el alto indice del defecto de una parte critica. El concepto total de la calidad se presenta dentro del contexto de un problema especifico de la calidad, a el cual anima a estudiantes determinan el sistema de calidad de la compania y aplican...Starting at €8.20
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Nalli Silk Sarees (A)
Narayanan, V.G.; Arora, Namrata; Muthuram, VidhyaCase HBS-113004-EFinanceNalli Silk Sarees Private Limited was a family owned and operated business that retailed Indian ethnic wear. This 83-year old company had enjoyed impressive growth with a $95 million turnover, a 22 store retail footprint, and had outdone its competitors by being the only player in its segment to have a national presence. Headquartered in Chennai, India, the company built its unique national brand by emphasizing innovation, customer centric practi...Starting at €8.20
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Equitas Microfinance (B): Response to the Andhra Pradesh Crisis
Narayanan, V.G.; Rangan, V. Kasturi; Muthuram, VidhyaCase HBS-113005-ESupplement for case 510104Starting at €5.74
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The HBT Merger (China Roles Version)
Tiedens L; Melvin S; Levine Y; Cronkite J; Hoyt D; Sutherland SCase SGSB-L22CHN-ELeadership and People ManagementThis is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing U.S.- and China-based managers. There are two versions of the case, one for students playing the role of U.S.-based managers (L-22US), and one for students playing the role of China-based managers (L-22CHN). Each version has a set of common facts, plus a set of facts known only to that side. Th...Starting at €8.20
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The HBT Merger - Teaching note
Tiedens L; Melvin S; Levine Y; Cronkite J; Hoyt D; Sutherland STeaching Note SGSB-L22TN-ELeadership and People ManagementThis is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing U.S.- and China-based managers. There are two versions of the case, one for students playing the role of U.S.-based managers (L-22US), and one for students playing the role of China-based managers (L-22CHN). Each version has a set of common facts, plus a set of facts known only to that side. Th...Starting at €0.00
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The HBT Merger (U.S. Roles Verison)
Tiedens L; Melvin S; Levine Y; Cronkite J; Hoyt D; Sutherland SCase SGSB-L22US-ELeadership and People ManagementThis is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing U.S.- and China-based managers. There are two versions of the case, one for students playing the role of U.S.-based managers (L-22US), and one for students playing the role of China-based managers (L-22CHN). Each version has a set of common facts, plus a set of facts known only to that side. Th...Starting at €8.20
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Train Whistle in the Tiger Reserve (Spanish version)
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCase HBS-617S09Service and Operations ManagementCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Starting at €8.20