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Risk Control Strategies: Human Resource Challenges
Nida Mahmud; Shafiq-Ur Rehman; Usama Habib; Zunaira SaqibCase IVEY-9B14C051-ELeadership and People Management, StrategyIn late 2005, Risk Control Strategies, a canine training security company in Islamabad, Pakistan was formed. To ensure that the company was a class apart in security provision, the company founder designed an induction procedure based on employee referrals followed by a thorough two-month training program that encompassed both pure theory and practical dog-handling sessions. The extensive training increased employees’ market value, and they often...Starting at €8.20
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Aravind Eye Care System (Spanish)
Janeiro Dias, A.; Viassa Monteiro, EugénioCase AESE-DG-A-503-ESEn 1976, el médico cirujano oftalmólogo Dr. G. Venkataswami (Dr. V.) cuando se jubiló, con 58 años de edad, de Profesor de Oftalmología en la Universidad de Madurai (sur de India), creó una pequeña clínica con 11 camas, invitando a su hermana y marido (también médicos cirujanos oftalmólogos) a unirse a la nueva aventura. La clínica tuvo éxito y luego en el año siguiente instalaron otra con 30 plazas, para personas pobres que no podían pagar. Poc...Starting at €8.20
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Nalli Silk Sarees (A)
Narayanan, V.G.; Arora, Namrata; Muthuram, VidhyaCase HBS-113004-EFinanceNalli Silk Sarees Private Limited was a family owned and operated business that retailed Indian ethnic wear. This 83-year old company had enjoyed impressive growth with a $95 million turnover, a 22 store retail footprint, and had outdone its competitors by being the only player in its segment to have a national presence. Headquartered in Chennai, India, the company built its unique national brand by emphasizing innovation, customer centric practi...Starting at €8.20
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Equitas Microfinance (B): Response to the Andhra Pradesh Crisis
Narayanan, V.G.; Rangan, V. Kasturi; Muthuram, VidhyaCase HBS-113005-ESupplement for case 510104Starting at €5.74
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The "Jaipur foot"
de Matos, Luis; Viassa Monteiro, EugénioCase AESE-DG-A-773(I)-EEntrepreneurship, Innovation and ChangeThe case presents a new business model to produce low cost prosthesis, made and adapted in less than a day and with no need of maintenance for several years. Also, the low cost makes the prosthesis accessible to just about anybody.The case describes a company which produces and places foot or leg prosthesis, as a way to alleviate people suffering from a deficiency which seriously impairs their quality of life. They are people who for some reason ...Starting at €8.20
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Train Whistle in the Tiger Reserve (Spanish version)
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCase HBS-617S09Service and Operations ManagementCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Starting at €8.20
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Management Costs at CHIP: A Way Forward for a Pakistani NGO
Zunaira Saqib; Nabiha KhattakCase IVEY-9B15M046-EStrategyThe three founding members of the Civil Society Human and Institutional Development Programme (CHIP), a Pakistani not-for-profit organization, need to determine how to satisfy management and operational costs. CHIP is a mainstream development organization in Pakistan, with a focus on Human and Institutional Development. CHIP became successful by maintaining high standards of management practices. Such standards require regular financial support t...Starting at €8.20
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SYIT: Changing the Corporate Culture
Maria Khan; Khurram Rehman Alvi; Zunaira SaqibCase IVEY-9B18C004-EEntrepreneurship, Leadership and People Management, StrategyOn February 1, 2013, the managing director of software development firm SYIT, sat in his office and gathered his thoughts on his new organization. Based in Islamabad, Pakistan, SYIT was a new entrant in the offshore software development industry. Its managing director had expended months of effort to move the entire project team from his previous employer to his newly formed company, but the real challenge lay ahead. SYIT needed to reduce the cul...Starting at €8.20
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Equitas Microfinance (C): Advent of Regulation
Narayanan, V.G.; Rangan, V. Kasturi; Muthuram, VidhyaCase HBS-113006-ESupplement for case 510104Starting at €5.74
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V. Kurien e a revolução do leite na India
Miranda Colaço, Carlos Filipe; Viassa Monteiro, EugénioCase AESE-FH-A-1264-PPStrategyVerghese Kurien regressou dos EUA após concluir o MSc em Engenharia e foi trabalhar para a Cooperativa de Anand, como contra-prestação da sua bolsa de estudos nos EUA. Após o tempo estipulado continuou o seu trabalho em Anand, no movimento cooperativo lançado por Tribhuvandas Patel, para a comercialização do leite dos cooperantes do distrito de Kaira, Gujarat. Mercê do sucesso do movimento cooperativo no distrito, orientado por Kurien, é-lhe pedi...Starting at €8.20