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Ricoh Company, Ltd.
Eccles, Robert G.; Edmondson, Amy C.; Iansiti, Marco; Kanno, AkikoCase HBS-610053-EService and Operations ManagementRicoh, the Japanese copier manufacturer, is committed to reducing its environmental impact to one-eighth of its 2000 levels by 2050. It has already introduced three stages of environmental awareness to its operations, and its recycled copier business broke even in 2006. The company developed environmental accounting methods and produces annual environmental and sustainability reports, but Ricoh is concerned that investors may not take these effor...Starting at €8.20
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Arup: Building the Water Cube, Teaching Plan
Edmondson, Amy C.; Lobb, AnnelenaTeaching Note HBS-614082-ELeadership and People ManagementTeaching Plan for Product #410054Starting at €0.00
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Open Innovation at Fujitsu (A)
Edmondson, Amy C.; Harvey, Jean-FrancoisCase HBS-616034-EKnowledge and CommunicationThis case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small unit for the purpose of institutionalizing Fujitsu's open innovation journey. Mohi Ahmed, together with Mikito Kiname and Tango Matsumoto, embarked on the journey to strengthen Fujits...Starting at €8.20
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HN Agri Serve: Growing Prosperity
Alvarez, Jose B.; Raina, Anjali; Chawla, RachnaCase HBS-515006-EEntrepreneurshipIn 2014, Khuram Mir, CEO of HN Agri Serve, an innovative apple orchard company in the Kashmir region of Northern India, wonders about the best growth strategy for his company.Starting at €8.20
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Aadhaar: India's 'Unique Identification' System
Khanna, Tarun; Raina, AnjaliCase HBS-712412-EEconomicsThe case focuses on the execution challenges facing Nandan Nilekani, the Chairman, and Ram Sevak Sharma, Director General and Mission Director of the Unique Identification Authority of India. India had no nationally accepted way to prove identity and hence 42% of the population at the base of the pyramid had to resort to bribery to access entitlements, while a web of fake or multiple identities facilitated criminal diversion of government subsidi...Starting at €8.20
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Talent Recruitment at frog design Shanghai
Eccles, Robert G.; Edmondson, Amy C.; Chu, Yi KwanCase HBS-411040-ELeadership and People ManagementThis case illustrates the complexity and importance of hiring decisions in the Chinese operation of a global design and innovation firm.Starting at €8.20
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Naina Lal Kidwai: Investing in Her Country
Groysberg, Boris; Raina, AnjaliCase HBS-413003-ELeadership and People ManagementTo maximize their effectiveness, color cases should be printed in color. This case showcases the 30-year career of Naina Lal Kidwai, Chairman of HSBC India, a leading woman business leader globally. It demonstrates how Kidwai spent a lifetime overcoming barriers as a woman in a male-dominated profession and as an Indian in the global marketplace. Now, as opportunities to play a role in the environment are beginning to open up, she has to decide t...Starting at €8.20
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Aadhaar: From Voluntary to Mandatory
Khanna, Tarun; Raina, Anjali; Chawla, RachnaCase HBS-717512-EStrategyApproximately 1.1 billion residents of India (99% of the population) had a unique biometric identity-Aadhaar-by 2017. In six years, the Unique Identification Authority of India (UIDAI) had achieved an unprecedented milestone in emerging and developed markets. The stated objective was to create a corruption-proof social security infrastructure that enables the disenfranchised to access benefits without any diversion to middlemen and unscrupulous e...Starting at €8.20
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The Ordinary Heroes of the Taj (Spanish version)
Deshpande, Rohit; Raina, AnjaliArticle HBS-R1112JLeadership and People Management1) a values-driven recruitment system that emphasizes integrity and duty over talent and skills; 2) training of customer ambassadors who serve the guest first and the company second; and 3) a recognition-as-reward system that values well-earned plaudits--from customers, colleagues, and immediate supervisors--over money and advancement. Each of the three elements has important features and nuances, which the authors explore in detail so that your...Starting at €8.20
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The Ordinary Heroes of the Taj
Deshpande, Rohit; Raina, AnjaliArticle HBS-R1112J-ELeadership and People ManagementWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests over their own well-being, thereby risking--and, in some cases, sacrificing--their lives. Deshpande, of Harvard Business School, and Raina, of the HBS India Research Center in Mumbai, demonstrate that this behavior was not merely a crisis response. It was instead a manifestation of the Taj Group'...Starting at €8.20