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The Great East Japan Earthquake (F): Google Japan's Response and Recovery Efforts
Takeuchi, Hirotaka; Tanaka, Tomoharu; Krut, Kavi; Bishop, March; Bisutti, E. Kyle; Zalisk, AdamCase HBS-716474-EStrategyStarting at €5.74
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The Great East Japan Earthquake (H): Oisix's Recovery Efforts
Takeuchi, Hirotaka; Hanai, Azusa; Hanley, Mimi; Jackson, Brittani; Kao, Joanna; Landro, BlakeCase HBS-716476-EStrategyStarting at €8.20
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The Great East Japan Earthquake (J): You Home Clinic's Recovery Efforts
Takeuchi, Hirotaka; Yonekura, Akio; Bassani, Jonathan; Harreld, Chris; Zong, Alan; Stone, VictorCase HBS-716478-EStrategyStarting at €8.20
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The Great East Japan Earthquake (K): Oh!Guts!'s Recovery Efforts
Takeuchi, Hirotaka; Kure, Bunsho; Levine, Andrew; Park, Andrew; Selhorst, Bria; Zhou, AdelynCase HBS-716479-EStrategyStarting at €8.20
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Knowledge Creation at Eisai Co., Ltd.
Takeuchi, Hirotaka; Nonaka, Ikujiro; Yamazaki, MayukaCase HBS-711492-EStrategyEisai has used knowledge creation as the engine of growth for its operation in Japan and was wondering if it can be utilized on a global scale.Starting at €8.20
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Asahi Net: Bringing Innovation to Education
Takeuchi, HirotakaCase HBS-711498-EStrategyASAHI Net developed a cloud-based platform for higher education institutions to use in Japan and was wondering if that platform could be accepted in the U.S. as well.Starting at €8.20
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The Great East Japan Earthquake (D): Lawson's Response
Takeuchi, Hirotaka; Stone, Victor; Abughannam, Samer; D Incau, Sebastien; Driscoll, Jonathan; Hill, Katharine; Reynolds, JeffreyCase HBS-713441-EStrategySupplement for case 712480. CEO Niinami Takeshi (HBS '91) stared out his corner office window as the Tokyo skyscrapers swayed and the concrete trembled. He was in the midst of the largest seismic event to hit Japan in recorded history. Lawson's managers understood earthquake response. They had prior experience from the earthquakes in Kobe (1995), and Chuetsu (2007).Starting at €5.74
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Nalli Silk Sarees (A)
Narayanan, V.G.; Arora, Namrata; Muthuram, VidhyaCase HBS-113004-EFinanceNalli Silk Sarees Private Limited was a family owned and operated business that retailed Indian ethnic wear. This 83-year old company had enjoyed impressive growth with a $95 million turnover, a 22 store retail footprint, and had outdone its competitors by being the only player in its segment to have a national presence. Headquartered in Chennai, India, the company built its unique national brand by emphasizing innovation, customer centric practi...Starting at €8.20
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Equitas Microfinance (B): Response to the Andhra Pradesh Crisis
Narayanan, V.G.; Rangan, V. Kasturi; Muthuram, VidhyaCase HBS-113005-ESupplement for case 510104Starting at €5.74
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Train Whistle in the Tiger Reserve (Spanish version)
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCase HBS-617S09Service and Operations ManagementCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Starting at €8.20