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Nokia India: Battery Recall Logistics
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11D003-EEntrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to China. Suddenly, what corporate headquarters considered a routine product advisory for a defective battery resulted in panic in customers after the Indian media widely publicized the potential dange...Starting at €8.20
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Dubai Duty Free
Lal, Rajiv; Kiron, DavidCase HBS-511034-EMarketingTo maximize their effectiveness, color cases should be printed in color. In mid-February 2009, Dubai Duty Free Managing Director Colm McLoughlin received the January sales report. He left the report lying on his desk unopened and went to walk around the shops as he did every morning. When he returned, he sat down at his desk, looked at the cover of the report, then called his wife, Breeda, to confirm that they were hosting a dinner party that wee...Starting at €8.20
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Walmart China - Supply Chain Transformation
P. Fraser JohnsonCase IVEY-9B15D018-EService and Operations Management, StrategyIn late September 2015, the senior vice-president of supply chain management at Walmart China was preparing for a meeting in Bentonville, Arkansas, where she was expected to make a presentation detailing plans for Walmart China's network of distribution centres. The investment in infrastructure would be the next major step in the organization's supply chain transformation. The case provides an opportunity to explore issues related to supply chain...Starting at €8.20
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Nokia India: Battery Recall Logistics (Spanish Version)
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11DS003Entrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to ChiStarting at €8.20
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Pitching Business Opportunities
Applegate, Lynda M.; Kerr, William R.; Brownell, AlexisCase HBS-811086-EEntrepreneurshipThis note can be used to develop a business plan pitch for a new venture.Starting at €8.20
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micro Home Solutions: A Social Housing Initiative in India
Kerr, William R.; Brownell, AlexisCase HBS-813092-EEntrepreneurshipmHS is a social enterprise for the provision of affordable housing in India. After India's microfinance industry collapses, mHS needs to reposition itself for continued operations and long-term growth.Starting at €8.20
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Hema Hattangady and Conzerv (A)
Tushman, Michael L.; Kiron, DavidCase HBS-409022-ELeadership and People ManagementThis case describes the evolution of a fast growing Indian energy firm. It illustrates both leadership change as Hema is evolving as a leader, as well as how organization Architecture (culture, systems, incentives and human resources) is evolving. The case highlights a set of decisions Hema makes to build the firm.Starting at €8.20
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Hema Hattangady and Conzerv (A) & (B), Teaching Note
Tushman, Michael L.; Kiron, DavidTeaching Note HBS-411014-ELeadership and People ManagementTeaching Note for 409022 and 411012.Starting at €0.00
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TalentCorp Malaysia and the Returning Expert Programme
Kerr, William R.; Li, Danielle; Wagner, Mathis; Brownell, AlexisCase HBS-817092-EEntrepreneurshipTalentCorp Malaysia runs the "Returning Expert Programme" (REP), a government program designed to encourage Malaysian professionals abroad to return home through use of various incentives. The REP is intended to combat the "brain drain," caused by highly educated professionals moving away to take advantage of better career opportunities by offering returnees benefits such as tax breaks and permanent residency for family members. In 2011, TalentCo...Starting at €8.20