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Trouble at Tessei, Teaching Note
Bernstein, Ethan S.; Buell, Ryan W.Teaching Note HBS-616031-EService and Operations ManagementIn 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach...Starting at €0.00
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Creciendo en China: El financiamiento de Babycare Ltd.
Desai, Mihir A.; Veblen, Mark F.Case HBS-207S07FinanceEl director financiero de este infante compañía de productos nutricionales debe elegir entre los que compiten ofertas de financiación. La interacción de las restricciones técnicas de negociación y los capitalistas de riesgo legal y las costumbres chinas desafiar el CFO para navegar una negociación complicada y elaborar un modelo de negocio único dado estas limitaciones. El caso ofrece un ejercicio de valoración y se destacan algunas de las pregun...Starting at €8.20
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La política en materia de tipos de cambio de la Autoridad Monetaria de Singapur
Desai, Mihir A.; Veblen, Mark F.Case HBS-209S24FinanceLa Autoridad Monetaria de Singapur (MAS) es responsable de la política monetaria del país, y sus decisiones tienen la intención de apoyar la estrategia general del país para el crecimiento económico sostenible con estabilidad de precios. MAS ha tenido mucho éxito en la gestión de los tipos de cambio utilizando un sistema de flotación administrada, lo que permite más flexibilidad que un tipo de cambio fijo, pero una menor volatilidad que los tipos...Starting at €8.20
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Setting Up Shop in a Political Hot Spot (HBR Case Study and Commentary)
Chun, Patrick; Coleman, John; El-Hage, NabilArticle HBS-R1010P-EStrategyThe CEO of a watchband manufacturer based in Seoul is considering opening a factory in the Kaesong Industrial Complex (KIC), a South Korean manufacturing zone in North Korea. Such an operation is appealing on several counts: The costs of labor are low, capital risk is also low because of South Korean government guarantees, and the KIC, as the largest area of economic cooperation between the two Koreas, could be a step toward a unified peninsula. ...Starting at €8.20
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Abrir una planta en un lugar pol ticamente candente
Chun, Patrick; Coleman, John; El-Hage, NabilArticle HBS-R1010PStrategyEl CEO de un fabricante correa con sede en Seúl está considerando la apertura de una fábrica en el complejo industrial de Kaesong (KIC), una zona de fabricación de Corea del Sur en Corea del Norte. Tal operación es atractiva por varias razones: Los costos de mano de obra son bajos, el riesgo de capital también es bajo debido a las garantías del gobierno de Corea del Sur, y el CCI, como el área más grande de la cooperación económica entre las dos ...Starting at €8.20
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Train Whistle in the Tiger Reserve (Spanish version)
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCase HBS-617S09Service and Operations ManagementCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Starting at €8.20
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Setting Up Shop in a Political Hot Spot (Commentary for HBR Case Study)
Chun, Patrick; Coleman, John; El-Hage, NabilArticle HBS-R1010Z-EStrategyThe CEO of a watchband manufacturer based in Seoul is considering opening a factory in the Kaesong Industrial Complex (KIC), a South Korean manufacturing zone in North Korea. Such an operation is appealing on several counts: The costs of labor are low, capital risk is also low because of South Korean government guarantees, and the KIC, as the largest area of economic cooperation between the two Koreas, could be a step toward a unified peninsula. ...Starting at €8.20
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Oberoi Hotels: Train Whistle in the Tiger Reserve
Buell, Ryan W.; Raman, Ananth; Muthuram, VidhyaCase HBS-615043-EService and Operations ManagementCelebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation, including its approa...Starting at €8.20
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Currencies and International Stock Returns (Spanish version)
Desai, Mihir A.; Luchs, Kathleen; Meyer, Elizabeth A.; Veblen, Mark F.Case HBS-207S16FinanceWhat do international stocks contribute to the portfolio of a U.S. investor? How do currencies interact with stock price movements in determining the benefits of international diversification? This case helps students compare the risks and returns of foreign stock markets with each other and with the U.S. market and to examine the risks and returns of international diversification. Students must calculate returns, adjust for currencies, derive co...Starting at €8.20
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Refinanciamiento de General Motors en Shanghai (B)
Desai, Mihir A.; Veblen, Mark F.Case HBS-211S11FinanceEste caso proporciona el resultado de "La refinanciación de Shanghai General Motors (A)" en la que el director financiero de la empresa conjunta de General Motors en Shanghai, Shanghai General Motors (SGM), quiere refinanciar casi $ 900 millones en la financiación de proyectos se levantó para empezar operaciones. La más alta prioridad es mejorar las condiciones de la financiación con respecto a los costos y los convenios específicos. Hay varios f...Starting at €5.74