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Strategic Sourcing at Whirlpool China: Finding the Ideal Supplier
Martin Lockstrom; Thomas E. Callarman; Shengrong (Linda) ZhangCase IVEY-9B12D012-EService and Operations ManagementIt was April 10, 2011, when the head of Whirlpool’s Asia International Procurement Office in Shanghai was informed by his colleagues that the company was about to launch a new energy-efficient refrigerator model in just six months. For the new refrigerator model, the basic difference was in the motor; the current AC motor would need to be replaced with a DC motor, which was more efficient but also more expensive. He would have to find a suitable ...Starting at €8.20
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High-Tech Metal Components: Finding Local Suppliers
Martin Lockstrom; Shen LiCase IVEY-9B12D004-EEntrepreneurship, Service and Operations Management, StrategyIn May 2009, High-Tech Metal Components (HTMC) inaugurated its brand new production plant of forgings and castings for automotive supplies in Suzhou, a city of 13 million close to Shanghai, China. After the successful installation of machinery and placement of workers, the company was prepared to begin production. A month later, the general manager of the Chinese division of HTMC received a phone call from the chief operating officer of its Germa...Starting at €8.20
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Strategic Sourcing at Whirlpool China: Finding the Ideal Supplier (Spanish Version)
Martin Lockstrom; Thomas E. Callarman; Shengrong (Linda) ZhangCase IVEY-9B12DS012Service and Operations ManagementIt was April 10, 2011, when the head of Whirlpool’s Asia International Procurement Office in Shanghai was informed by his colleagues that the company was about to launch a new energy-efficient refrigerator model in just six months. For the new refrigeratoStarting at €8.20
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Hotel Vertu: Financing the Venture in the Boutique Hotel Industry (Spanish Version)
Stevenson, Howard H.; Roberts, Michael J.Case HBS-917S32EntrepreneurshipDos recientes graduados de MBA están considerando una oportunidad de negocio en la industria de hotel boutique. Después de haber encontrado una propiedad aparentemente atractiva en Savannah, Georgia, Yvonne D'Arcy y Elisabeth Whiting cara preguntas acerca de la financiación, estructura de la transacción, y la dinámica de poder desiguales. Este análisis de la oportunidad cubiertas de casos, la financiación y estructuración de transacciones, y los ...Starting at €8.20
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NGO Microfinance in the Tibet Autonomous Region, Epilogue
Campbell, Robert; Saich, Anthony; Stuart, GuyCase HBS-HKS446-EIn 1998, the Tibet Poverty Alleviation Fund (TPAF), a small, US-based non-governmental organization, launched an initiative to bring the benefits of microfinance to the impoverished people of rural Tibet. Based on the lending model pioneered by the Grameen Bank in Bangladesh, TPAF's microfinance program would make small loans to individuals and families to help them start up small-scale enterprises that would, it was hoped, raise their incomes a...Starting at €8.20
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NGO Microfinance in the Tibet Autonomous Region
Stuart, Guy; Campbell, Robert; Saich, AnthonyCase HBS-HKS447-EIn 1998, the Tibet Poverty Alleviation Fund (TPAF), a small, US-based non-governmental organization, launched an initiative to bring the benefits of microfinance to the impoverished people of rural Tibet. Based on the lending model pioneered by the Grameen Bank in Bangladesh, TPAF's microfinance program would make small loans to individuals and families to help them start up small-scale enterprises that would, it was hoped, raise their incomes a...Starting at €8.20
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Improving the Flow of People: The Victoria Station Redesign
Fagan, Mark; Stuart, GuyCase HBS-KS1244-EService and Operations ManagementTransport for London is in charge of an extensive network of Underground (metro) stations, some of which are more congested than others. This case looks at capacity planning, with the heavy-traffic Victoria Station as its primary focus. The case provides an overview of the main activities an Underground rider must carry out to either enter the station and eventually board the train, or else alight from the train and exit the station. The case pro...Starting at €8.20
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Analyzing the Opportunity in the Boutique Hotel Industry (Spanish version)
Stevenson, Howard H.; Roberts, Michael J.Case HBS-917S30EntrepreneurshipAnalyzing the Opportunity in the Boutique Hotel Industry."Starting at €8.20
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Global Sourcing at Anheuser-Busch InBev: Tapping (Beer) into the Chinese Supplier Market
Martin Lockstrom; Thomas E. Callarman; Shengrong (Linda) ZhangCase IVEY-9B12D015-EService and Operations Management, StrategyThis case concerns the difficulties of global sourcing for InBev, an international brewery with branches in six geographical zones. In 2006, Pascal Baltussen came to China to set up the company's international procurement office and had it up and running by the end of the year. Not only were risks such as delivery delays and rising costs constantly lurking, but in 2010 his company, Brazilian-Belgian brewer InBev, acquired the almost equally large...Starting at €8.20
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Quality Management in the Oil Industry: How BP Greases Its Machinery for Frictionless Sourcing
Martin Lockstrom; Shen Li; Shengrong (Linda) ZhangCase IVEY-9B12D006-EEntrepreneurship, Service and Operations Management, StrategyIn the winter of 2010 in Shanghai, Dr. Zeb Feng, procurement director for Asia at British Petroleum (BP), was acutely aware of the growing burden that quality control imposed over his company’s global operations. Chinese suppliers were masters of cost-cutting, but quality often suffered as a result, which led in turn to an increased need for inspection and development efforts. Almost five years ago, Feng’s company had established an international...Starting at €8.20