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- Case
Korean Air: The Nut Rage Incident
Collection: Ivey Business School (Canada)Ref.: IVEY-9B15D017-EPublished: Nov 30, 2015Reviewed: Nov 27, 2015Format: PDFPages: 10Language: English - Case
ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (B)
Collection: HBSP (USA)Ref.: HBS-618046-EPublished: Mar 19, 2018Reviewed: Oct 10, 2019Format: PDFPages: 3Language: English - Case
Insights Analytics: Technology for a Knowledge Management Program
Collection: Ivey Business School (Canada)Ref.: IVEY-9B14E018-EPublished: Aug 29, 2014Reviewed: Aug 28, 2014Format: PDFPages: 10Language: English - Case
Singapore Post Ltd.: Recurrent Service Failures
Collection: Ivey Business School (Canada)Ref.: IVEY-9B19D021-EPublished: Nov 15, 2019Reviewed: Nov 15, 2019Format: PDFPages: 10Language: English - Case
Saladstop!: Service Environment and Design
Collection: Ivey Business School (Canada)Ref.: IVEY-9B21D010-EPublished: Jun 28, 2021Reviewed: Jun 28, 2021Format: PDFPages: 13Language: English - Case
The Good Commissioner (A)
Collection: HBSP (USA)Ref.: HBS-HKS211-EPublished: Dec 14, 2007Format: PDFPages: 9Language: English - Case
The Good Commissioner (B)
Collection: HBSP (USA)Ref.: HBS-HKS212-EPublished: Dec 14, 2007Format: PDFPages: 5Language: English - Case
Changsheng Bio-Technology Co. Ltd. (China): Fallout from the Vaccines Scandal
Collection: Ivey Business School (Canada)Ref.: IVEY-9B19C027-EPublished: Sep 27, 2019Reviewed: Sep 27, 2019Format: PDFPages: 9Language: English - Case
SMRT: Getting Back on Track
Collection: Ivey Business School (Canada)Ref.: IVEY-9B18D004-EPublished: Mar 2, 2018Reviewed: Mar 2, 2018Format: PDFPages: 11Language: English - Case
Standard Chartered Bank Singapore: Embracing the Silver Lining
Collection: Ivey Business School (Canada)Ref.: IVEY-9B18M108-EPublished: Jul 31, 2018Reviewed: Jul 24, 2018Format: PDFPages: 12Language: English