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Comair South Africa: Team Coaching Taking Off
Amy Moore; Verity Hawarden; Caren ScheepersCase IVEY-9B20C007-ELeadership and People Management, StrategyIn May 2019, the head of Organizational Development and Talent for Comair Limited (Comair), was contemplating the dilemma of stimulating higher buy-in for team coaching—a program in formal leadership development emphasizing collaboration and shared responsibility. The long-standing chief executive officer (CEO) had just resigned. He had focused over the last few years on enabling a leadership style of collaboration where departmental silos would ...Starting at €8.20
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Gencor transformed: The keys era
Ferreira, Anton; Miller, PaddyCase DG-1247-ELeadership and People ManagementStarting at €8.20
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StratAFin Inc.: Auditing Change
Verity Hawarden; Margaret Sutherland; Mandla AdonisiCase IVEY-9B12C006-ELeadership and People Management, StrategyThis case focuses on organizational transformation in an accounting firm in South Africa. It describes how the impact of both globalization and the transformation that the country had undergone since the advent of democracy in 1994 steered StratAFin Inc. towards a process of building a new identity. The firm’s senior management realized the need for transformation based on the many new challenges in the changing environment. Change was experience...Starting at €8.20
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Danimal in South Africa: Management Innovation at the Bottom of the Pyramid
Verity Hawarden; Helena BarnardCase IVEY-9B10M099-EEntrepreneurship, StrategyThis case focuses on management innovation in the South African dairy industry, describing how an innovative new yoghurt product, Danimal, was created specifically for the market at the base of the pyramid. It explains how management of the product line embodied the various innovation opportunities and challenges presented. The concept was initially introduced in order to assess the feasibility of profitably servicing this market. However, the pr...Starting at €8.20
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Transformación de Genor: La época de Keys
Ferreira, Anton; Miller, PaddyCase DG-1247Leadership and People ManagementThe case is part of a two case series dealing with the unbundling or breakup of the South African conglomerate Gencor. This first case details the preparation of the organisation, the nurturing phase, before the CEO Derek Keys starts with the breaking up of the business. The internal environment of the organisation before Keys' arrival is discussed - the inability of the main board members to resolve strategic issues and the consequences for the ...Starting at €8.20
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Con Roux Construction (Pty) Ltd. (A)
Ferreira, Anton; Miller, PaddyCase DG-990-ELeadership and People ManagementCon Roux Construction covers a period of 4 years, 1987-1991 in which the company undergoes a change of management, introduces radically different management systems and, in the process, is awarded a gold medal from the National Productivity Institute of South Africa. The issue that faces the new management is how to sustain this process into the 90s while trying to survive in a declining market.Starting at €8.20
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The Beauty of Sorbet
Margaret Sutherland; Verity HawardenCase IVEY-9B12A039-EEntrepreneurship, Leadership and People Management, Marketing, StrategyHIGHLY COMMENDED CASE - African Business Cases Runner-up, 2012 European Foundation for Management Development (EFMD) Case Writing Competition. This case chronicles the origins and growth of Sorbet, a chain of beauty salons targeting upper income women in South African metropolitan areas. Owner Ian Fuhr identified an opportunity to redefine the beauty salon experience in South Africa by offering customers a service unlike anything in the industry....Starting at €8.20
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Tackling the HIV/AIDS Pandemic Through Multi-partner Stakeholder Engagement
Margaret Sutherland; Anthony Wilson-Prangley; Verity HawardenCase IVEY-9B13C029-ELeadership and People Management, StrategyThe Wits Reproductive Health and HIV Institute (WRHI), a South African non-government organization, played a crucial role in turning the tide in the fight against HIV/AIDS in Africa. The organization significantly influenced the national response to the HIV/AIDS epidemic through its credibility, research output and multiple stakeholder engagement. The collaborative multiparty relationships between WRHI's stakeholders were a key component of the o...Starting at €8.20
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Goedehoop: When Social Issues Become Strategic
Margaret Sutherland; Verity HawardenCase IVEY-9B08M067-EStrategyThis case chronicles a change process to counteract the epidemic of HIV/AIDS on a coalmine in South Africa that impacts the sustainability of the organization. The case describes the business case for dealing with the problem and the sequence of events that were instituted. It illustrates the type of leadership activities needed to deal with a compelling environmental force impacting business. It shows how a wide range of stakeholders needs to be...Starting at €8.20
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Abelana Game Reserve: Community Partnership Driving Shared Value in Ecotourism
Amy Moore; Verity HawardenCase IVEY-9B21M051-EStrategyIn 2020, the chief executive officer of Abelana Game Reserve in South Africa was considering the arrangement between the game reserve and the Mashishimale community, who owned the land. He had promised to provide added value to the land by highlighting four pillars of focus: land, community, business, and investors. Two lodges were formally opened to guests in March 2020, but the outbreak of the COVID-19 pandemic stopped all business activities -...Starting at €8.20